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Registering Sims 3 Generations and Sims 3 World Adventures

by mathea1223
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Registering Sims 3 Generations and Sims 3 World Adventures

★★★★ Newbie

I bought the Sims 3 Generations and World Adventures from Origin and successfully downloaded them onto my computer, but when I went to register their codes on the Sims 3 website I received this message:

 

The serial code you entered is invalid. Please enter a valid serial code and re-submit.

 

I tried many times to enter in the serial code, but that message kept popping up. I thought that buying from Origin meant you were buying a NEW game that hasn't had their code submitted yet. I also bought Sims 3 Diesel Stuff from Origin and it registered smoothly on the website. How do I get my 2 games to register? Confusedmileyfrustrated:

 

Any help would be nice! Thanks!

Message 1 of 3 (167 Views)

Re: Registering Sims 3 Generations and Sims 3 World Adventures

Hero

I would contact Customer Support. They can help you with serial code issues.


They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

If the Live Chat option is not active for you, choose US as your country.

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 2 of 3 (163 Views)

Re: Registering Sims 3 Generations and Sims 3 World Adventures

★★★★ Newbie

Thanks! I'll contact them right now!

Message 3 of 3 (158 Views)

Accepted Solution

Hero

I would contact Customer Support. They can help you with serial code issues.


They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

If the Live Chat option is not active for you, choose US as your country.

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