Registering Games Online

[RaneySouth]

I previously had a Sims 3 Community account, but I lost either the email or the password. Apparently, I registered 2 of my Sims 3 games to that account, and now I cannot register them to my new account. Is their anyway that I could cancel that account and register these games to my new account? 

[rumbutter]

since this is a public forum we cannot help you since it would involve accessing your account you need to contact CS

They can be found here: https://help.ea.com/contact-us Choose a category, a game and a platform for the contact options to show up. If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later. See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html http://answers.ea.com/t5/The-Sims-3/Information-How-to-Register-The-Sims-3/m-p/387162#U387162