Register a game

[dragonricca]

Seems like all expansions I have bought in Origin have this activation problem on the theSims3.com page. It says the code is unavailable or something like that. Now when I bought Supernatural in a store the code works fine and when I had activated it on the page I got the game on my Origin account as well, so I don't know why I can't activate the expansions I buy in Origin...

[mockingbirddont]

Having a similar problem, except I DID buy the Supernatural Exp in store (therefore having a physical disk and serial code) and I'm unable to register, receiving the message that my code is not valid.

[crinrict]

For invalid key, contact customer support (if you are positive you punched the code in right)

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

For Live Chat, make sure to choose US as your country.