09-01-2013 05:36 PM
Every time I put in My product code it keeps saying its been used already , I tried origin to redeem the product code an it can't help me either, what can I do to get the product code ? The game that I purchased is the Sims 3 hidden springs
09-01-2013 06:08 PM - edited 09-01-2013 06:12 PM
have you tried to redeem the code on your the sims 3 account ?
go to: https://store.thesims3.com/myAccount.htmli t will ask you to log in with your thesims3.com account.
if you still have issues with your code after that then contact CS
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html