Purchased Sim Points not added to my Total

[pitter424]

I purchased additional Sim Points this morning but they have not been added to my total.  The purchase shows in my purchase history.  I logged out and then back in - but no change to my point total.

[BGH22]

Clear your internet browser history, try using firefox or IE then log back into your account.

[Andromache2013]

If nothing works, contact EA: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html