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Keeper
jadegamble11
Posts: 1
Registered: ‎06-12-2013
Accepted Solution

Product code already redeemed - code already in use....? Origin Sims 3

So I bought the Sims 3 game a few months ago and hooked it up with origin and entered the product code and now it says I need to enter it again but this time its says its already been used and it has by me!why is this happening and how can I fix it!is there any way to keep playing the game :smileysad:

Sentinel
Jacqpinks
Posts: 15
Registered: ‎09-03-2012

Re: Product code already redeemed - code already in use....? Origin Sims 3

For those types of problems u need to contact live chat support https://help.ea.com/contact-us 

Keeper
anyabrier
Posts: 1
Registered: ‎07-24-2013

Re: Product code already redeemed - code already in use....? Origin Sims 3

This is the solution?? Live chat support redirects me and has yet to resolve any issues. Waiting in queue...again.

rumbutter
Posts: 13,886
Topics: 14
XP: 972
Solutions: 994
Registered: ‎11-29-2012

Re: Product code already redeemed - code already in use....? Origin Sims 3

dunno but see if the FAQ can help first

 

FAQ  http://answers.ea.com/t5/The-Sims-3/FAQ-Invalid-and-Used-Serial-Codes-amp-Games-not-showing-up-in/m-...

 

if in the event you need to contact CS

 

1.https://help.ea.com/en/contact-us/  

2.Click on the orange NEXT button  

3.Select a platform  

4.Click on the orange NEXT button

 5.Select a topic and describe your problem in a few words

 6.Click on the orange NEXT button  

7.Click Chat Now to chat with a Game Advisor

 

guide on how to contact CS

 

http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
game issue questions belong in the forum please do not pm me with game issue questions