Problema con los sims 3.

[LetiCB]

¡Hola!

Os escribo porque tengo un problema con el juego de los sims 3. Tengo instaladas todas las expansiones y hoy, de repente, estaba jugando y el juego se ha cerrado solo. Aparecía una ventana encima de un fondo negro que decía algo así como "El programa dejó de funcionar correctamente por un problema. Windows cerrará el programa y le notificará si existe una solución.". He mirado por internet y hay más gente en mi situación pero ninguna solucion me ayuda, aunque es cierto que no hay muchas opciones de ayuda por internet de parte de otros usuarios porque al igual que yo, no saben como solucionarlo.

Espero que me puedan ayudar. Gracias!

[rumbutter · Accepted solution]

you can install the sims 3 on up to five computers in your own home any more than that then you have to use the deactivate this machine

some people have found if they DEP the game it solves this issue for them and others not so ( and IMO windows never seems to find a solution even if it's  just a webpage that has decided to stop working )

this is what EA say about DEP it works for some people not for others also some people have found bypassing the launcher helps, some links added so you can research to see if it will help or not

https://help.ea.com/article/dep-settings-for-sims-3-on-vista-and-windows-7

http://sims3.crinrict.com/en/2011/03/tutorial-bypass-the-launcher.html

[rumbutter]

heloo at the moment HQ is english only (there are plans for other languages soon but i don't know when)

can you please repost in english ? to see if we can help

[LetiCB]

Of course,

Hey!

I have a problem with the game "Sims 3". I have installed all the expansions. I was playing and suddenly, the game has closed. A window appeared above a black background saying something like "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I've looked for a solution online and there are more people in my situation but i can't find a real solution to solve my trouble, although it is true that there are not many options for internet helps other users because like me, nobody knows how to fix it.
 
I hope you can help me. Thank you so much!

(I have been playing during a long time with all the expansions installed so i think it's impossible that the problem was something in relation with requeriments of my system)

Ah! And once, i gave to my brother the game, he installed it and when i was gonna play in my own computer, the game didn't work so i have to unistall all the games. Now, i gave the game to a friend, so i dunno if my trouble can be something in relation with that. I read online problems about "instal The Sims 3 in several computers"

[rumbutter · Accepted solution]

you can install the sims 3 on up to five computers in your own home any more than that then you have to use the deactivate this machine

some people have found if they DEP the game it solves this issue for them and others not so ( and IMO windows never seems to find a solution even if it's  just a webpage that has decided to stop working )

this is what EA say about DEP it works for some people not for others also some people have found bypassing the launcher helps, some links added so you can research to see if it will help or not

https://help.ea.com/article/dep-settings-for-sims-3-on-vista-and-windows-7

http://sims3.crinrict.com/en/2011/03/tutorial-bypass-the-launcher.html

[crinrict]

Have you tried all the stuff here: http://answers.ea.com/t5/The-Sims-3/FAQ-Game-Crashes-CTD/td-p/656/ ?

• What is your operating system
• At what point does your game crash ? Any regularities ?
• How long can you usually play ?
• Which EP/SPs do you have installed ?
• Are you using custom content and mods in your game ?
• It's also good to include your DxDiag: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584

[LetiCB]

Thank you sooooooooo much!! It works!!!

[rumbutter]

YAY happy simming

[LetiCB]

Nooooooooooooooooooooooooo!!! The game closed again mileysad:

I'm frustrated

[LetiCB]

Spoiler

------------------
System Information
------------------
Time of this report: 6/6/2013, 18:07:26
Machine name: LETICIA-PC
Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: Default System BIOS
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5200+ (2 CPUs), ~2.7GHz
Memory: 4096MB RAM
Available OS Memory: 3584MB RAM
Page File: 2253MB used, 4913MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Spoiler

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

Spoiler

Display Devices
---------------
Card name: NVIDIA GeForce 9400 GT
Manufacturer: NVIDIA
Chip type: GeForce 9400 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0641&SUBSYS_34AA1458&REV_A1
Display Memory: 2033 MB
Dedicated Memory: 497 MB
Shared Memory: 1535 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Monitor PnP genérico
Monitor Model: Hanns.G HB175
Monitor Id: HSD1FBA
Native Mode: 1440 x 900(p) (59.887Hz)
Output Type: HD15
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver File Version: 9.18.0013.2018 (English)
Driver Version: 9.18.13.2018
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/12/2013 23:37:58, 12426216 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4501-11CF-0A70-A7141CC2C435}
Vendor ID: 0x10DE
Device ID: 0x0641
SubSys ID: 0x34AA1458
Revision ID: 0x00A1
Driver Strong Name: oem28.inf:NVIDIA_SetA_Devices.NTx86.6.1:Section011:9.18.13.2018ci\ven_10de&dev_0641
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Spoiler

-------------
Sound Devices
-------------
Description: Altavoces (VIA High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_18490397&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0010.1200 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/22/2012 17:43:36, 1841272 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Spoiler

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 68.7 GB
Total Space: 238.5 GB
File System: NTFS
Model: ST325031 0AS SCSI Disk Device

Drive: D:
Model: HL-DT-ST DVDRAM GSA-H44N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Spanish), 11/20/2010 23:29:03, 108544 bytes

Drive: E:
Model: DTSOFT Virtual CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Spanish), 11/20/2010 23:29:03, 108544 bytes

Spoiler

System Devices
--------------
Name: Controladora serie ATA NVIDIA nForce
Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_03F61849&REV_A2\3&267A616A&0&40
Driver: C:\Windows\system32\DRIVERS\nvstor.sys, 10.06.0000.0018 (English), 3/11/2011 07:39:00, 143744 bytes

Name: NVIDIA nForce PCI System Management
Device ID: PCI\VEN_10DE&DEV_03EB&SUBSYS_03EB1849&REV_A2\3&267A616A&0&09
Driver: n/a

Name: Configuración de asignación de direcciones de AMD
Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&267A616A&0&C1
Driver: n/a

Name: Controladora PCI de RAM estándar
Device ID: PCI\VEN_10DE&DEV_03F5&SUBSYS_03EB1849&REV_A2\3&267A616A&0&0A
Driver: n/a

Name: Puerto raíz estándar PCI Express
Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_03E91849&REV_A2\3&267A616A&0&60
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (Spanish), 11/20/2010 23:29:03, 153984 bytes

Name: Configuración de AMD HyperTransport(tm)
Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&267A616A&0&C0
Driver: n/a

Name: Puente PCI estándar de PCI a PCI
Device ID: PCI\VEN_10DE&DEV_03F3&SUBSYS_03F31849&REV_A1\3&267A616A&0&20
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (Spanish), 11/20/2010 23:29:03, 153984 bytes

Name: Puerto raíz estándar PCI Express
Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_03E91849&REV_A2\3&267A616A&0&58
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (Spanish), 11/20/2010 23:29:03, 153984 bytes

Name: Controlador de host de PCI a USB mejorado
Device ID: PCI\VEN_10DE&DEV_03F2&SUBSYS_03F21849&REV_A3\3&267A616A&0&11
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/25/2011 04:57:58, 43008 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (Spanish), 3/25/2011 04:58:07, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (Spanish), 3/25/2011 04:58:37, 258560 bytes

Name: Puerto raíz estándar PCI Express
Device ID: PCI\VEN_10DE&DEV_03E8&SUBSYS_03E81849&REV_A2\3&267A616A&0&48
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (Spanish), 11/20/2010 23:29:03, 153984 bytes

Name: Controladora de host USB OpenHCD estándar
Device ID: PCI\VEN_10DE&DEV_03F1&SUBSYS_03F11849&REV_A3\3&267A616A&0&10
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.17586 (English), 3/25/2011 04:57:58, 20480 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (Spanish), 3/25/2011 04:58:07, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (Spanish), 3/25/2011 04:58:37, 258560 bytes

Name: Controladora PCI de RAM estándar
Device ID: PCI\VEN_10DE&DEV_03E2&SUBSYS_03E21849&REV_A1\3&267A616A&0&00
Driver: n/a

Name: Qualcomm Atheros AR922X Wireless Network Adapter
Device ID: PCI\VEN_168C&DEV_0029&SUBSYS_2091168C&REV_01\4&2F735D55&0&4020
Driver: C:\Windows\system32\DRIVERS\athr.sys, 10.00.0000.0221 (English), 11/22/2012 21:46:52, 3081216 bytes
Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (Spanish), 7/14/2009 01:52:02, 19968 bytes

Name: Controladora de High Definition Audio
Device ID: PCI\VEN_10DE&DEV_03F0&SUBSYS_03971849&REV_A2\3&267A616A&0&28
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (Spanish), 11/20/2010 23:29:03, 108544 bytes

Name: Puente PCI ISA estándar
Device ID: PCI\VEN_10DE&DEV_03E1&SUBSYS_03E11849&REV_A2\3&267A616A&0&08
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 03:20:43, 13888 bytes

Name: NVIDIA GeForce 9400 GT
Device ID: PCI\VEN_10DE&DEV_0641&SUBSYS_34AA1458&REV_A1\4&2000CD56&0&0048
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0013.2018 (English), 5/12/2013 23:37:58, 200992 bytes
Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 5/12/2013 23:37:58, 1119704 bytes
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_x86_neutral_5da73978d26f86fa\NvCplSetupInt.exe, 1.00.0001.0000 (Spanish), 5/12/2013 23:37:58, 70504600 bytes
Driver: C:\Program Files\NVIDIA Corporation\license.txt, 2/26/2013 00:22:26, 21898 bytes
Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 5/12/2013 23:37:58, 53024 bytes
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 9.18.0013.2018 (English), 5/12/2013 23:37:58, 9053984 bytes
Driver: C:\Windows\system32\NvFBC.dll, 6.14.0013.2018 (English), 5/12/2013 23:37:58, 443168 bytes
Driver: C:\Windows\system32\NvIFR.dll, 6.14.0013.2018 (English), 5/12/2013 23:37:58, 421152 bytes
Driver: C:\Windows\system32\nvapi.dll, 9.18.0013.2018 (English), 5/12/2013 23:37:58, 2597344 bytes
Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0013.2018 (English), 5/12/2013 23:37:58, 17560352 bytes
Driver: C:\Windows\system32\nvcuda.dll, 8.17.0013.2018 (English), 5/12/2013 23:37:58, 7682960 bytes
Driver: C:\Windows\system32\nvcuvenc.dll, 8.17.0013.2018 (English), 5/12/2013 23:37:58, 2002720 bytes
Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0013.2018 (English), 5/12/2013 23:37:58, 2754336 bytes
Driver: C:\Windows\system32\nvd3dum.dll, 9.18.0013.2018 (English), 5/12/2013 23:37:58, 12426216 bytes
Driver: C:\Windows\system32\nvinfo.pb, 5/12/2013 23:37:58, 15885 bytes
Driver: C:\Windows\system32\nvoglv32.dll, 9.18.0013.2018 (English), 5/12/2013 23:37:58, 21096736 bytes
Driver: C:\Windows\system32\nvopencl.dll, 8.17.0013.2018 (English), 5/12/2013 23:37:58, 6324360 bytes
Driver: C:\Windows\system32\nvwgf2um.dll, 9.18.0013.2018 (English), 5/12/2013 23:37:58, 13403168 bytes
Driver: C:\Windows\system32\nvdispco3232018.dll, 2.00.0031.0004 (English), 5/12/2013 23:37:58, 1024288 bytes
Driver: C:\Windows\system32\nvdispgenco3232018.dll, 2.00.0017.0002 (English), 5/12/2013 23:37:58, 893728 bytes

Name: Controladora de red NVIDIA nForce
Device ID: PCI\VEN_10DE&DEV_03EF&SUBSYS_03EF1849&REV_A2\3&267A616A&0&38
Driver: n/a

Name: Configuración miscelánea de AMD
Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&267A616A&0&C3
Driver: n/a

Name: Controladora serie ATA NVIDIA nForce
Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_03F61849&REV_A2\3&267A616A&0&41
Driver: C:\Windows\system32\DRIVERS\nvstor.sys, 10.06.0000.0018 (English), 3/11/2011 07:39:00, 143744 bytes

Name: Controladora estándar PCI IDE de doble canal
Device ID: PCI\VEN_10DE&DEV_03EC&SUBSYS_03EC1849&REV_A2\3&267A616A&0&30
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/14/2009 03:20:45, 12368 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (Spanish), 7/14/2009 03:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 03:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (Spanish), 11/20/2010 23:29:03, 132992 bytes

Name: Configuración de modo de seguimiento DRAM y HyperTransport(tm) de AMD
Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&267A616A&0&C2
Driver: n/a

That's DXdiag info.

And now:

My operating system is Windows 7
The game crash random. I'm playing the game crashes all of a sudden and close with this message in a window: "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I usually play not much. Maybe three days per week but a few hours. Maybe next week, one day and 4 hours. It depends, but i have not time to play so not much at all.

I didn't use any mods or custom content

Hope you can solve my porblem and thank you so much for helping me

[crinrict]

Great report. Thanks for that.

There's a few things

- Your graphic card is really not the best: Here's a review: http://www.game-debate.com/hardware/?gid=263&graphics=GeForce%209400%20GT and here's what a sims fan site has to say about it: http://simswiki.info/wiki.php?title=Game_Help:TS3_System_Requirements

- You only have a 32 bit operating system which means, you can't use more than 2 GB of that RAM you have. For larger, long played games, this becomes an issue quickly.

- Can't say much about your CPU since it's an AMD and I really don't know much about them.

I think you can only play smaller worlds and on low settings. So try turning everything down to the lowest (including turning off mirror reflection and the resolution)