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Acolyte
htrichell
Posts: 1
Registered: ‎10-02-2013

Please Help Me Find My Hairstyle

I recently logged into the Sims website, went to the store page and purchased a hairstyle with my Sims Points. I now can not find the hairstyle anywhere on my Sims game. I have searched, on the Sims 3 opening launcher, through the Downloads tab, the Uploads tab, Installed Content tab, and the Game Updates tab, I also searched through every hair selection in my game. I can not find it. Please help me get it back.

rumbutter
Posts: 11,241
Topics: 10
XP: 762
Solutions: 815
Registered: ‎11-29-2012

Re: Please Help Me Find My Hairstyle

is your game up to date with the 1.57 patch ? what browser are you using to download if google chrome try switching browsers to ie or firefox redownload your item from your purchase history on the sim s3 site

 

FAQ http://answers.ea.com/t5/The-Sims-3-Store/FAQ-The-Sims-3-Store/td-p/333394   scroll to  installed my Store Content but it's not showing up in my game

 

 

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