I recently logged into the Sims website, went to the store page and purchased a hairstyle with my Sims Points. I now can not find the hairstyle anywhere on my Sims game. I have searched, on the Sims 3 opening launcher, through the Downloads tab, the Uploads tab, Installed Content tab, and the Game Updates tab, I also searched through every hair selection in my game. I can not find it. Please help me get it back.
is your game up to date with the 1.57 patch ? what browser are you using to download if google chrome try switching browsers to ie or firefox redownload your item from your purchase history on the sim s3 site
FAQ http://answers.ea.com/t5/The-Sims-3-Store/FAQ-The-Sims-3-Store/td-p/333394 scroll to installed my Store Content but it's not showing up in my game