Please Help- I'm at Wits End [ Edited ]

[BR3aNN]

Hello! New to the forum but I've been a Sim's player for years. Now usually i play on a crappy old laptop, but about a year ago I got a custom pc built, and installed sims 3 and the supernatural expansion. I never really played it, life has been busy, now I wanted to play again, and I keep getting the "Sims 3 has stopped working. Its always right before the world loads, or after i choose create-a-sim vs move in family. It crashes to desktop. Now i've been combing google and trying to fix for days.

What I've Done:

1. Changed the DEP in my Windows settings, still crashes. Did for the sims 3 and all expansions.

2. Moved "The Sims 3" Folder from Documents/Electronic Arts to desktop. I HAVE NO CUSTOM CONTENTS OR MODS. I dont even have saved games or sims. The only content I have purchased from the sims store and installed is the hollow world.

3. I have lowered all graphics and settings down and attempted play in windowed mode. Helps the crash not happen as quickly but still crashes after loading.

4. Made sure that game is fully updated with all patches, same with computer, drivers, and graphics.

5. Uninstalled and reinstalled the games today. Still crashes. I'm at wits end.

I have SIMS 3 DISC COLLECTORS EDITION INSTALLED

SIMS 3 SUPERNATURAL EXPANSION (DISC) INSTALLED AND ORIGIN DOWNLOADED LATE NIGHT, WORLD ADVENTURES, AMBITIONS, GENERATIONS, PETS, AND SHOWTIME EXPANSIONS INSTALLED

 ------------------
System Information
------------------
Time of this report: 1/22/2013, 13:45:25
       Machine name: BRE-PC
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 08/16/12 18:02:50 Ver: 16.06
          Processor: Intel(R) Core(TM) i5-3550 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
             Memory: 8192MB RAM
Available OS Memory: 8140MB RAM
          Page File: 2483MB used, 13795MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 660
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 660
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_11C0&SUBSYS_26623842&REV_A1
     Display Memory: 4042 MB
   Dedicated Memory: 1994 MB
      Shared Memory: 2047 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: ASUS VH232H
         Monitor Id: ACI23F1
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: HDMI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.0697 (English)
     Driver Version: 9.18.13.697
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 10/10/2012 21:23:48, 18252136 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71E3E-5280-11CF-4B59-6F061CC2C435}
          Vendor ID: 0x10DE
          Device ID: 0x11C0
          SubSys ID: 0x26623842
        Revision ID: 0x00A1
 Driver Strong Name: oem3.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section065:9.18.13.697ci\ven_10de&dev_11c0
     Rank Of Driver: 00E02001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 800.4 GB
Total Space: 953.8 GB
File System: NTFS
      Model: ST1000DM003-1CH162

      Drive: D:
      Model: ASUS DRW-24B1ST   c
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 147456 bytes

--------------
System Devices
--------------
     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_84FB1043&REV_04\3&11583659&0&D8
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 122368 bytes

     Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor DRAM Controller - 0150
Device ID: PCI\VEN_8086&DEV_0150&SUBSYS_84CA1043&REV_09\3&11583659&0&00
   Driver: n/a

     Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_84CA1043&REV_C4\3&11583659&0&E4
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 184704 bytes

     Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 8 - 1E1E
Device ID: PCI\VEN_8086&DEV_1E1E&SUBSYS_84CA1043&REV_C4\3&11583659&0&E7
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 184704 bytes

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1B21&DEV_1080&SUBSYS_84891043&REV_03\4&2AACEACC&0&00E4
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 184704 bytes

     Name: Intel(R) Z77 Express Chipset LPC Controller - 1E44
Device ID: PCI\VEN_8086&DEV_1E44&SUBSYS_84CA1043&REV_04\3&11583659&0&F8
   Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 18:48:27, 15424 bytes

     Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 7 - 1E1C
Device ID: PCI\VEN_8086&DEV_1E1C&SUBSYS_84CA1043&REV_C4\3&11583659&0&E6
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 184704 bytes

     Name: ASMedia XHCI Controller
Device ID: PCI\VEN_1B21&DEV_1042&SUBSYS_84881043&REV_00\4&3927C719&0&00E7
   Driver: n/a

     Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_84CA1043&REV_04\3&11583659&0&B0
   Driver: C:\Windows\system32\DRIVERS\HECIx64.sys, 8.01.0000.1263 (English), 7/2/2012 15:16:02, 62784 bytes

     Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16
Device ID: PCI\VEN_8086&DEV_1E16&SUBSYS_84CA1043&REV_C4\3&11583659&0&E3
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 184704 bytes

     Name: Asmedia 106x SATA Controller
Device ID: PCI\VEN_1B21&DEV_0612&SUBSYS_84B71043&REV_01\4&2543D5D&0&00E3
   Driver: C:\Windows\system32\DRIVERS\asahci64.sys, 1.03.0004.0000 (English), 1/6/2012 10:44:12, 49760 bytes
   Driver: C:\Windows\system32\ahcipp64.dll, 1.00.0000.0001 (English), 7/8/2011 21:29:04, 48736 bytes

     Name: Intel(R) USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_84CA1043&REV_04\3&11583659&0&A0
   Driver: C:\Windows\system32\DRIVERS\iusb3xhc.sys, 1.00.0005.0235 (English), 5/20/2012 09:25:32, 789824 bytes

     Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_84CA1043&REV_C4\3&11583659&0&E0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 184704 bytes

     Name: Atheros AR9485 Wireless Network Adapter
Device ID: PCI\VEN_168C&DEV_0032&SUBSYS_850D1043&REV_01\4&299066B9&0&00E6
   Driver: n/a

     Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_84CA1043&REV_04\3&11583659&0&D0
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/24/2011 20:29:04, 52736 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 20:29:14, 325120 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 20:29:26, 343040 bytes

     Name: Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1E02&SUBSYS_84CA1043&REV_04\3&11583659&0&FA
   Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 11.01.0000.1006 (English), 2/1/2012 16:16:40, 568600 bytes

     Name: NVIDIA GeForce GTX 660
Device ID: PCI\VEN_10DE&DEV_11C0&SUBSYS_26623842&REV_A1\4&BAB4994&0&0008
   Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0013.0697 (English), 10/10/2012 21:22:24, 233320 bytes
   Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 10/10/2012 21:22:52, 1092288 bytes
   Driver: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_neutral_519beea614b43401\NvCplSetupInt.exe, 1.00.0001.0000 (English), 10/10/2012 21:24:18, 72738440 bytes
   Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\Nvd3d9wrap.dll, 8.17.0013.0697 (English), 10/10/2012 21:22:26, 286056 bytes......
 

Was following directions on several threads here that seemed to be going well until my launcher gave me an error and told me to go to log for more info. Per forum that is a problem that occurs for various reasons, but i must have messed with something I shouldnt. I am currently resintalling the game after manually uninstalling programs and files.

[crinrict]

Yeah, if you got that error, reinstalling is good.

Your computer is not the issue alhough it could do with a graphics drivers update.