Origin/the sims 3 Error 12/13 -Update from EA

[BGH22]

I agree with you and not with EA so as soon as I get my new computer set up I will let you know

[BGH22]

Crin and Robert new computer is here and it is a little diffrent than 8. Need to get use to 8.1. What do I need to shut down to install the sims without interfearence. This computer also came with McAfee which I will remove should I remove before install, Mc Afee is activated automatically. They did not even ask me if I wanted it!  Im getting rid of it anyway

[BGH22]

Right out of the box 46 automatic updates and now errors in DxDiag in installing ipdates. Did call HP for help to fix. CS is clueless.

Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket -1280926170, type 5

Event Name: ScriptedDiagFailure

Response: Not available

Cab Id: 0



Problem signature:

P1: Microsoft Corporation.WindowsUpdateDiagnostic.5.0

P2: RC_DataStore/0x80070490RC_GENWUError/0x80070490

P3: 1.0.0.0

P4: Default

P5:

P6:

P7:

P8:

P9:

P10:




+++ WER1 +++:
Fault bucket , type 0

Event Name: ScriptedDiagFailure

Response: Not available

Cab Id: 0



Problem signature:

P1: Microsoft Corporation.WindowsUpdateDiagnostic.5.0

P2: RC_DataStore/0x80070490RC_GENWUError/0x80070490

P3: 1.0.0.0

P4: Default

P5:

P6:

P7:

P8:

P9:

P10:




+++ WER2 +++:
Fault bucket 90262552687, type 5

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0



Problem signature:

P1: 7.9.9600.16384

P2: 80073cf9

P3: 00563009-B9BF-43A4-8B4E-5ACE3172912B

P4: Download

P5: 105

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070020

P8:

P9:

P10:




+++ WER3 +++:
Fault bucket 90237169195, type 5

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0



Problem signature:

P1: 7.9.9600.16384

P2: 80073cf9

P3: DB395EBA-B78A-44EA-897F-8FC02E1CEC51

P4: Download

P5: 105

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070020

P8:

P9:

P10:




+++ WER4 +++:
Fault bucket -370604265, type 5

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0



Problem signature:

P1: 7.9.9600.16384

P2: 80073cf9

P3: 2DDF83CB-B38E-443E-8BD9-A92D564A2851

P4: Download

P5: 105

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070020

P8:

P9:

P10:




+++ WER5 +++:
Fault bucket 90241322540, type 5

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0



Problem signature:

P1: 7.9.9600.16384

P2: 80073cf9

P3: 16AB8F8D-1DD7-4CF2-A866-8061EBC7FE68

P4: Download

P5: 105

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070020

P8:

P9:

P10:




+++ WER6 +++:
Fault bucket -227634760, type 5

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0



Problem signature:

P1: 7.9.9600.16384

P2: 80073cf9

P3: 4167B48C-EF57-4495-BFF4-21127968D593

P4: Download

P5: 105

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070020

P8:

P9:

P10:




+++ WER7 +++:
Fault bucket -805710112, type 5

Event Name: PnPRequestAdditionalSoftware

Response: Not available

Cab Id: 0



Problem signature:

P1: x64

P2: HID\VEN_HPQ&DEV_6001

P3: 6.3.0.0

P4: 0409

P5: input.inf

P6: *

P7:

P8:

P9:

P10:




+++ WER8 +++:
Fault bucket -915261097, type 5

Event Name: PnPGenericDriverFound

Response: Not available

Cab Id: 0



Problem signature:

P1: x64

P2: ACPI\VEN_SYN&DEV_1E97

P3:

P4:

P5:

P6:

P7:

P8:

P9:

P10:




+++ WER9 +++:
Fault bucket 90235125830, type 5

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0



Problem signature:

P1: 7.9.9600.16384

P2: 80073cf9

P3: 22B94DB0-B8BA-452B-9B9D-6FD299BA1B76

P4: Download

P5: 105

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070020

P8:

P9:

P10:

[BGH22]

Got rid of some of the errors in my dxdiag. Still trying to figure out the rest below.  Robert if you read this need help on windows 8.1 TY! Want to clean install the sims but making sure all my updates are correct

Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 90263072793, type 5

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0



Problem signature:

P1: 7.9.9600.16422

P2: 80073cf9

P3: 7808BE23-84F0-4A32-8733-E7C007F163F3

P4: Download

P5: 105

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070020

P8:

P9:

P10:




+++ WER1 +++:
Fault bucket 90235163558, type 5

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0



Problem signature:

P1: 7.9.9600.16422

P2: 80073cf9

P3: 4058F12A-DF3D-4DDB-B9C1-22549DC5AC0E

P4: Download

P5: 105

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070020

P8:

P9:

P10:




+++ WER2 +++:
Fault bucket 90257744711, type 5

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0



Problem signature:

P1: 7.9.9600.16422

P2: 80073cf9

P3: C22F180D-1C22-4318-B177-8427E697E671

P4: Download

P5: 105

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070020

P8:

P9:

P10:




+++ WER3 +++:
Fault bucket -312142649, type 5

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0



Problem signature:

P1: 7.9.9600.16422

P2: 80073cf9

P3: DE323AF5-28CA-4BAB-A85B-B074001783BF

P4: Download

P5: 105

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070020

P8:

P9:

P10:




+++ WER4 +++:
Fault bucket 90241944337, type 5

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0



Problem signature:

P1: 7.9.9600.16422

P2: 80073cf9

P3: 2CB9AEE4-A8A6-4BA5-B438-8D99E59FB315

P4: Download

P5: 105

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070020

P8:

P9:

P10:




+++ WER5 +++:
Fault bucket -312142646, type 5

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0



Problem signature:

P1: 7.9.9600.16422

P2: 80073cf9

P3: 2DDF83CB-B38E-443E-8BD9-A92D564A2851

P4: Download

P5: 105

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070020

P8:

P9:

P10:




+++ WER6 +++:
Fault bucket 90237169917, type 5

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0



Problem signature:

P1: 7.9.9600.16422

P2: 80073cf9

P3: DB395EBA-B78A-44EA-897F-8FC02E1CEC51

P4: Download

P5: 105

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070020

P8:

P9:

P10:




+++ WER7 +++:
Fault bucket 90241229428, type 5

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0



Problem signature:

P1: 7.9.9600.16422

P2: 80073cf9

P3: 311C94BA-37D9-4B38-ABE1-9C0BD0BB8E56

P4: Download

P5: 105

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070020

P8:

P9:

P10:




+++ WER8 +++:
Fault bucket 90204440718, type 5

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0



Problem signature:

P1: 7.9.9600.16422

P2: 80073cf9

P3: 791BCFB5-1ABF-47F7-B653-F789B56655DB

P4: Download

P5: 105

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070020

P8:

P9:

P10:




+++ WER9 +++:
Fault bucket , type 0

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0



Problem signature:

P1: 7.9.9600.16422

P2: 80073cf9

P3: F9158DB5-472A-42E4-9011-8755FFD0E881

P4: Download

P5: 105

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070020

P8:

P9:

P10:

[BGH22]

Gamming mouse update now conflicting with windows 8.1. I fix one error in my DxDiag a new one appears. Robert how are you getting 8.1 to not get any errors? I cant find fixes for some of these problems. I am not calling HP in India to help fix my problems since each time I get CS there most dont know what they are doing and my  first computer got messed up. My computer out of teh box would not update, This morning some CS rep told me not to update some things told me it would ruin my computer. Did I listen to him no. Good thing I didn't since it took care of some issues in my DxDiag.  If you have HP computer don't call HP support in India for help they will ruin your computer!

[BGH22]

was on the phone with microsoft for 5 hours. Windows 8.1 has updating issues. We fixed that. Still have errors in my DxDiag with gaming mouse so I need to remove it. Did a clean install of the game with all security off. I used the old version of the sims base game download with new origin and I can bypass the launcher. My Launcher is messed up things grayed out just like every other install I did on windows 8. No way to tell if the patch is causing this or windows 8 and could be a video card issue too since card is new and not supported. Im on my old computer right now. I have to add security to new computer and get the game to accept my video card. Will update when I fix everything

[BGH22]

Crin, Heard back from EA , I asked them to test what you said about old and new games prior and after 2012, bypassing the launcher and new and older vesions of Origin. They ignored my request and closed the case. I guess people who can't bypass the launcher and origin to play are on their own!