2013-08-27 12:02 PM - edited 2013-08-27 12:05 PM
I bought the Sims 3 ambitions expansion pack and I installed it fine but when I go and try to open it up to play it opens origin and tell me I need to activate it with the product code I put in the product code and it tell me that its already been used I contacted origin support and spoke to 4 different advisors and they gave me 4 different product codes and it still says the same thing? And now also none of my other sims games will open and it says the same thing as when i try to open the ambitions Anyone else had this problem and know how to sort it out? Thanks please help
2013-09-04 12:28 PM
It is possible that you have to do a manual uninstall of either the Ambitions expansion or the Sims base game. Read more about that here:
https://help.ea.com/article/manually-uninstalling-the-sims-3
A word of warning: Only try this if you are an experienced user. If you are not sure about it, please ask someone to help you.
2013-10-05 11:38 AM
IM HAVING THE SAME PROBLEM BUT I RECENTLY GOT MY COMPUTER SWIPED OUT CUZ IT WAS TO MUCH ON IT THEN I ENTER MY GAME DISC IN EVERYTHING GOES SMOOTHLY I DOWNLOAD ORGIN BLAH BLAH BLAH THE I LOOK IN MY GAME IN ORGIN I ONLY SEE ONE OF MY EXPANSION PACKS IM LIKE OKAY BECAUSE I THOUGHT I WOULD SEE MY SIMS 3 BASE GAME TO SO I CLICK ON THE SIMS 3 LATENIGHT AND IT SAY INSTALL SO I INSTALL IT THEN AFTER IT HAD BEEN INSTALLED IT SAIDED YOU NEED THE SIMS 3 BASE GAME SO THEN I DO THAT I GET TO THE PRODUCT CODE AND ALL THAT OTHER GOOD STUFF THEN I ENTER IT EVERYTHING WENT GOOD THEN IT SAYS IT HAS BEEN ALREADY USED BECAUSE BEFOR I GOT MY COMPUTER CLEANED I HAD EVERYTHING ON THERE EVEN THE SIMS 3 BASE GAME I KNEW I SHOULDVE BACKED ALL MY DATA UP BUT IT SHOULDVE WORKED STILL EVEN THOUGH IF I DIDNT SO CAN SOMEONE HELP ME PLZ
2013-10-11 09:07 PM
I'm having the exact same problem and have apsolutely no idea what to do about it?
2013-10-12 12:11 AM
April 2017
Hello,
I had broken a computer that I had used the sims 4 get to work disc on Im using my new computer and now its saying the code has already been used which it has but I couldnt remember my old account password and make a new one! What do I do????