Origin has encountered a serious problem and must close

[recklesssketches]

Okay, I'm sick and tired of this problem happening.

I click on origin to launch it, and the only thing that pops up is a window saying origin has encountered a problem and needs to close.

I've tried updating my graphic drivers, clean booting, clearing the cache, uninstalling and reinstalling (we all know how well that went for me. Kept strobing black and white.), and I'm afraid if I do anything else, my computer and everything on it will pay the price.

EA, Origin, please help fix this. I just wanna play the sims 4 without problems. I've sent four crash reports to you and nothing has changed.

[roberta591]

@recklesssketches Origin is a stand lone program. Did Origin work at one time? Try un install Origin. Use a program like ccleaner (there is a free version) to clean the registry. Download the Origin installer and install. Link to Origin installer Origin installer  Origin may have to patch before starting.

[recklesssketches]

I tried those already. No effect.

[EA_Mai]

Hi @recklesssketches,

I've moved your thread to the Origin board, as your issue has more to do with Origin than The Sims 4.

Regarding your issue, could you make sure your Windows is completely updated? You can do that using Windows Update.

Also, does the error message give you any more information? If so, could you copy and paste in your answer whatever the error says?

-Mai

[holger1405]

@recklesssketches

Did you tried what I suggested in the other thread?

By "updating my graphic drivers" you mean that you installed a different version than the on that is in your DxDiag from the other thread? If yes which version is that?