2014-01-27 07:46 AM
you'll need to contact CS for invalid code
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
2014-02-13 01:39 AM
this just gives me a product code not registration. however, i got one offline
2014-02-13 01:51 AM
product code is your registration code...and getting code of the internet is illegal and can get you into trouble
2014-03-13 02:52 AM
The same thing is happening to me!
2014-03-13 02:54 AM
to find the game code log into your origin account right click the game icon-show game details your code should be there if your still logged into origin and don't see the game icon log out close origin restart origin log back in to refresh/reload the game then right click the game icon-show game details make a note of your code have pen and paper handy
2014-03-27 03:47 AM
I am re-installing this EP and it is asking for the registration code again. I'm pretty sure this is not going to work, since I already used the code. I've got a new pc and none of the others EP's asked for the code. Only this one. What gives?
2014-03-27 04:01 AM
no idea what's up with that , you willl find your code in your origin right click the game icon show game details if it gives you any issues when enetring the code for example code used or invalid you'll need to contact CS in the event you need to contact CS here's how
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...
2014-04-07 01:59 AM
@elordcook wrote:If you purchased this through the store and are downloading from Origin, when you click on the game you need to install, there's an "Install" button, but there's also another button with a little "i" for info. Click on that, and you will see the code that came with your game. Hope this helps!
This is the best reply I've heard, I waited for 30 minutes for a live chat then had them call and talked to the support person there. He didn't seem to know this and couldn't find another product code to give me, so he transferred me to Maxis support and I waited on hold there for 30 minutes before I hung up. I'm just going to stay on the forums, EA tech support sucks
June 2014
All you have to do is press the i thats it
June 2014
Thank you so so much!
I have been trying for hours to talk to a game advisor and no one will reply,
however your solution worked so quickly,
Thank you !!!!!