No show

[Wxreana]

I bought the Sims 3 on Steam and I am migrating it to origin. Thing is, all my expansions are showing, but not the game. I tried redeeming it but there was an error and I don't know what to do, I just want to play the sims.

[crinrict]

Contact a game advisor for this

Game advisors can be found through live chat or call-back

1. https://help.ea.com/en/contact-us/ 
2. Click on the orange NEXT button
3. Select a platform
4. Click on the orange NEXT button
5. Select a topic and describe your problem in a few words
6. Click on the orange NEXT button
7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
   

In Details here: How to contact a Game Advisor using the new EA Help page