Ask. Answer. Be the Hero.
Reply
Keeper
jambocalum1
Posts: 2
Registered: ‎09-03-2013

No serial number

So I just bought a copy of Sims 3 Generations, only to discover when I opened it that the manual has no serial number printed on it, meaning I cant install it. Is their any other way to find out the number or will I have to take the game back? Thanks for any help.

crinrict
Posts: 40,600
Topics: 132
XP: 3,439
Solutions: 3,640
Registered: ‎07-18-2012

Re: No serial number

You can try to contact customer support if they can give you a code. 

 

 

Game advisors can be found through live chat.

  1. https://help.ea.com/en/contact-us/ 
  2. Set your language to US at the bottom
  3. Describe your issue with a few words
  4. Select Product: The Sims 3
  5. Select Category: Billing/Purchasing or Account Management
  6. Select Platform: PC
  7. Click Find solution
  8. Scroll down and click I still need help
  9. Click Chat Now to chat with a Game Advisor

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.