do you have origin downloaded to your computer ? log into the origin from the shortcut on the desktop with your email and password you used for the account just right click the game icon download IF it asks for code right click the game icon in the my games tab view game details click on that a window will pop open with the code or on the i
PC https://www.origin.com/en-us/download
Mac http://www.dm.origin.com/mac/download
further tips from caspinwall( ty ) if downloading via mac
When downloading from Origin, do NOT use the first install icon. Move your cursor over the game cover and click on the information (letter i) and then click on the install button from there. For some reason, downloads from Origin frequently become corrupted. Using the i reduces the chance of your download being corrupted
