2013-06-29 05:46 PM
I do not have a MAC but Googled the issue: Here is one link that might help:
http://answers.yahoo.com/question/index?qid=20110729002015AAxcvf6
If you try to Google for more help there are loads of links with your same problem. Good Luck.
2013-06-29 06:01 PM
@alisonm34 wrote:I am also have the same issue, download IP last night with no problem hit play button nothing, sooooo disappointed and have also wasted £30, in the middle of reinstalling but I don't think that going to work either mileysad:
It like what you said Kayilove1 it like the launcher is not linked to the game.
Could it be windows 8 that's the problem?
Update
I have now reinstalled all the sims 3 games and IP is still not loading, even shut down my anti virus software and firewall still not working removed all CC and still nothing. I have totally removed IP and now the game is running Uni fine. So angry just want a refund so I can buy a hard copy of the game. Is there a customer support email address?
Try installing the game using the .exe file instead of the Launcher. If you installed via Origin, that file is located here:
Program Files (86)\Origin GAMES\Island Paradise\Game\bin\TS3EP10.exe
If you used a disc the file is here:
Program Files (86)\Electronic Arts\Island Paradise\Game\bin\TS3EP10.exe
You did not mention if you had MODS installed. If you do try removing the folder all together and give that a go.
2013-06-30 11:28 PM
where i can i find the MODS folder? i am so bad with technology.
2013-07-01 04:05 AM
I just bought The sim 3 Island by Visa card about 6 hours ago but until now I still can not play because I can not find The serial code to register my game .I already did step by step what you want : 1. Install your The Sims 3 Island Paradise Expansion Pack first!
2. Register with The Sims 3 Community if you haven't already- Go to www.thesims3.com/register in your browser or click the "Sign Up Now" button on the Game Launcher.
3. Return to this page (http://www.thesims3.com/incentive/ep10origin), and enter the unique code you received from Origin in the field on the right
4. Once your code is entered, you'll see a link to install the item from your Purchase History page (found on store.thesims3.com). Locate the item on your Purchase History page and click install*. This will launch the game and install your item.
*It may take up to 5 minutes for the item to appear on your Purchase History page.
2013-08-18 08:56 PM
me too.....
2013-09-22 09:56 PM
I am having the issue of it loads and goes into the game, but once i go to try and play the game on any map it gets stuck. I pick a house or a family and it wont go anyware it just has me stairing at the map, it lets me quit or save if i reopen the game it dose it all over. I unistaled it and tryed to run it with out it and the expansion pack ruined my game. I reinstalled it and it again gets stuck at the same spot. Not only did I seem to waist 30.00 for this but i bougth a Dubble expansion pack kit and the codes provided are invalade codes. EA games will be geting a call as soon as the phone is free.
2013-09-28 05:59 AM
Id just like to know if any of these people solved these questions?
I have the exact same problem.
I bought the Island paradise on Origin for the first time.
Nothing got it working. I even uninstalled all of my games and reinstalled them all.
Its rediculous.
Did anyone get it working?
IT Keeps saying mine is not up to date. But no patches are working for me.
2013-09-28 08:40 AM
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2013-10-05 03:21 PM
sims 3 downloaded and installed at origin. PLAY button visible. content NOT in my computer. game runs without island content. call back asap!
Origin better give me my money back or i am going to put negative ratings all over the place.
2013-10-06 10:48 AM
For refunds please contact a customer support game advisor
Game advisors can be found through live chat.
With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads