My Sims 3 won't install, Sims 4 won't update, Macbook Air 2015, help!

by natnattigers
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My Sims 3 won't install, Sims 4 won't update, Macbook Air 2015, help!

★★ Novice

Hi, ok so I've been trying to get Sims 3, and I do everything and then I get to installation. It works for a while but at file 838 out of 889 it just freezes, with the message About three minutes remaining. I've literally let it sit for more than a month and it just won't install. Oh, and the window is separate from the Origin window. It's called SimsTM 3 Installer.

 

I have another problem, too. My Sims 4 won't update. I can't play it because it's like kinda gray and I can't click it. It used to say "update" but now it's just there. PLEASE HELP!

Message 1 of 7 (558 Views)

Re: My Sims 3 won't install, Sims 4 won't update, Macbook Air 2015, help!

@natnattigers

 

The Sims 3 won't play on your MacBook Air because the game is not compatible with your graphics card unfortunately. You can try the workaround here, using the relevant details for your graphics card.

 

The Sims 4 - Have you tried repairing the game? Right click the game in your games library in Origin and select Repair Game. Let me know if that works Standard smile


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 2 of 7 (543 Views)

Re: My Sims 3 won't install, Sims 4 won't update, Macbook Air 2015, help!

★★ Novice

I couldn't find the repair button. thanks tho Standard smile do you know where to find the repair button?

Message 3 of 7 (539 Views)

Re: My Sims 3 won't install, Sims 4 won't update, Macbook Air 2015, help!

@natnattigers

 

You can't see it when you right click on the game in your games library in Origin?

 

Repair Game


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 7 (536 Views)

Re: My Sims 3 won't install, Sims 4 won't update, Macbook Air 2015, help!

[ Edited ]
★★ Novice

well i have a macbook laptop, my right click is the command button. i think.

Message 5 of 7 (508 Views)

Re: My Sims 3 won't install, Sims 4 won't update, Macbook Air 2015, help!

[ Edited ]
★★ Novice

ok so actually i got it to download, but this weird message came up saying I couldn't download it to the sims 4 folder in applications, so where do i download it ?! how do i download it to a different place?!

Message 6 of 7 (504 Views)

Re: My Sims 3 won't install, Sims 4 won't update, Macbook Air 2015, help!

@natnattigers

 

You can set up right click in System Preferences > Trackpad > Secondary Click. If you would rather use the keyboard hold down CTRL and click.

 

Can you take a screenshot of the error message and upload it to Tinypic or similar and post the link here? It needs to be installed to your Applications folder.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 7 of 7 (494 Views)