June 2017
I hadn't played the game in a few weeks, only to come back to it unregistered. My Game Library is empty, and won't let me reactivate my game, though it's installed onto the computer. I tried using the same code, but of course, it said the code had already been used, because it had to my account. I don't know how this happened, or how to fix it. Any suggestions?
June 2017
Hi @KC081516,
Make sure you're loging into Origin with the correct EA Account, with the correct email/password combination. If you use an old email from an old EA Account, you may login to an Origin account where you did not register The Sims 3. Please verify your login information and try again.
June 2017
I've tried this, and it hasn't worked. Anything else I could do??
June 2017
Please check that the game is not hidden in Origin library. If The Sims 3 is not appearing, you should contact an EA Advisor by clicking here.