My Sims 3 uninstalled unregistered itself, and won't let me reactivate?

by KC081516
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Original Post

My Sims 3 uninstalled unregistered itself, and won't let me reactivate?

★★★ Newbie

I hadn't played the game in a few weeks, only to come back to it unregistered. My Game Library is empty, and won't let me reactivate my game, though it's installed onto the computer. I tried using the same code, but of course, it said the code had already been used, because it had to my account. I don't know how this happened, or how to fix it. Any suggestions?

Message 1 of 4 (198 Views)

Re: My Sims 3 uninstalled unregistered itself, and won't let me reactivate?

Hi @KC081516,

 

Make sure you're loging into Origin with the correct EA Account, with the correct email/password combination. If you use an old email from an old EA Account, you may login to an Origin account where you did not register The Sims 3. Please verify your login information and try again.

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No trabajo para EA, solo soy un jugador tratando de ayudar a otros jugadores. No respondo mensajes privados, Permite que otros puedan beneficiarse de la información.


I don't work for EA, I'm just a player like you, trying to help other players. I do not reply private messages.


Message 2 of 4 (185 Views)

Re: My Sims 3 uninstalled unregistered itself, and won't let me reactivate?

★★★ Newbie

I've tried this, and it hasn't worked. Anything else I could do??

Message 3 of 4 (170 Views)

Re: My Sims 3 uninstalled unregistered itself, and won't let me reactivate?

@KC081516,

 

Please check that the game is not hidden in Origin library. If The Sims 3 is not appearing, you should contact an EA Advisor by clicking here.

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No trabajo para EA, solo soy un jugador tratando de ayudar a otros jugadores. No respondo mensajes privados, Permite que otros puedan beneficiarse de la información.


I don't work for EA, I'm just a player like you, trying to help other players. I do not reply private messages.


Message 4 of 4 (159 Views)