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Keeper
celebrine
Posts: 6
Registered: ‎05-13-2013

Multiple errors - OriginLegacyCLI, EA Download Manager, TS3EP0[#].exe

[ Edited ]

I installed the base game on my new (Windows 7) system yesterday and it was running fine.  I was getting the 'OriginLegacyCLI has stopped working' error, but when I closed it the game launcher would open and I could launch the game.  I couldn't log in at the game launcher and couldn't install download content, but I could play.

After playing a few sim weeks with the game running great, I decided to add an expansion pack.  The expansion pack wouldn't install because my base game wasn't up to date, but with the launcher not letting me login, I couldn't patch there.  I found the manual patch and, voila! I could log in to the game launcher and was able to install Ambitions.
I tried installing download content, still no go.  (Presumably related to the 'Unable to connect to the EA Download Manager' error that pops up with the launcher?)
Then I tried running the game and got the TS3EP02.exe has stopped working error, game won't load.
Did some googling, came up with nothing, decided to try installing another expansion.  Installed Generations.  Nothing has changed except it's now TS3EP04.exe that has stopped working, game still won't load.
I have Pets, Seasons, Showtime, Supernatural and University I could try, but I don't want to risk compounding the problem.
My current version is 1.57.62.023017

Anyone else run into these issues?  Any fix ideas?

rumbutter
Posts: 11,051
Topics: 10
XP: 749
Solutions: 793
Registered: ‎11-29-2012

Re: Multiple errors - OriginLegacyCLI, EA Download Manager, TS3EP0[#].exe

try this first uninstall origin then  re-download the newest version from the website and then reinstall it

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
Keeper
celebrine
Posts: 6
Registered: ‎05-13-2013

Re: Multiple errors - OriginLegacyCLI, EA Download Manager, TS3EP0[#].exe

[ Edited ]

I have done so twice along the way (sorry, should have mentioned that!), but will try that again.

rumbutter
Posts: 11,051
Topics: 10
XP: 749
Solutions: 793
Registered: ‎11-29-2012

Re: Multiple errors - OriginLegacyCLI, EA Download Manager, TS3EP0[#].exe

sometimes origin needs admin rights can try that too

 

another thing to try is this   If that doesn’t help close the origin client and go directly to you origin folder  C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator restart the computer or C:\Program Files\(x86)Origin

 

or updateing to the beta version

 

Launch Origin and log in with your account
 
- Click Origin in the top left (main menu)
 
- Select Application Settings
 
- From General tab, scroll down to "Update to the beta version if available" and tick the checkbox
 
- Restart Origin
  

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
Keeper
celebrine
Posts: 6
Registered: ‎05-13-2013

Re: Multiple errors - OriginLegacyCLI, EA Download Manager, TS3EP0[#].exe

Uninstalled Origin.  Deleted the install file.  Restarted my computer.  Re-downloaded, re-installed.  Still getting the same errors.

Keeper
celebrine
Posts: 6
Registered: ‎05-13-2013

Re: Multiple errors - OriginLegacyCLI, EA Download Manager, TS3EP0[#].exe

No change when Running as Admin.  Upgrading to Beta When Available didn't promptt an update on restarting on Origin, still same errors.

In  case it helps, the OriginLegacyCLI error has this info ->

Problem signature:
Problem Event Name: APPCRASH
Application Name: OriginLegacyCLI.exe
Application Version: 8.1.0.1556
Application Timestamp: 4de4e4d1
Fault Module Name: EACore.dll
Fault Module Version: 3.0.0.255
Fault Module Timestamp: 4e446ab8
Exception Code: c0000094
Exception Offset: 0018ccab
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Keeper
celebrine
Posts: 6
Registered: ‎05-13-2013

Re: Multiple errors - OriginLegacyCLI, EA Download Manager, TS3EP0[#].exe

And details for the TS3EP04.exe stopped working error ->

Problem signature:
Problem Event Name: APPCRASH
Application Name: TS3EP04.exe
Application Version: 0.0.0.0
Application Timestamp: 00000000
Fault Module Name: PAUL.DLL
Fault Module Version: 4.1.1.19
Fault Module Timestamp: 4c4dcdca
Exception Code: c0000094
Exception Offset: 0001bd7b
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: ca6f
Additional Information 2: ca6fad96ac13186d58336b0879c9dbb9
Additional Information 3: e89b
Additional Information 4: e89b20ae13cbc4493f9b53ae02ae6e40

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

rumbutter
Posts: 11,051
Topics: 10
XP: 749
Solutions: 793
Registered: ‎11-29-2012

Re: Multiple errors - OriginLegacyCLI, EA Download Manager, TS3EP0[#].exe

great dxdiag :smileyhappy: sec it might the 0.0.0.issues i'll get a link and post it here for you

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
rumbutter
Posts: 11,051
Topics: 10
XP: 749
Solutions: 793
Registered: ‎11-29-2012

Re: Multiple errors - OriginLegacyCLI, EA Download Manager, TS3EP0[#].exe

http://answers.ea.com/t5/The-Sims-3/Solving-Version-quot-0-0-0-0-quot-Error/td-p/906

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
Keeper
celebrine
Posts: 6
Registered: ‎05-13-2013

Re: Multiple errors - OriginLegacyCLI, EA Download Manager, TS3EP0[#].exe

[ Edited ]

I'm not getting the 0.0.0.0 error, but will try clearing my cache.

I uninstalled Generations and Ambitions and now the base game is working fine again (still getting OriginLegacyCLI and EA Download Manager errors, but not the 'blahblah.exe stopped working' one).