Monte Vista won't download to game launcher

by mianabrichael
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Monte Vista won't download to game launcher

★ Novice

I purchased Monte Vista from the sims store and it will not download to the game launcher. A window pops up saying "There was an error while downloading content. Please see log for more details."  What do I do? Where do I find the "log" for more details?

Message 1 of 5 (353 Views)

Accepted Solution

Re: Monte Vista won't download to game launcher

Hero

The manifest error usually shows if your game isn't patched to the newest version.

 

What is your base game version right now ?

To find out, open your launcher and hover over the little base game icon in the lower left part of the launcher. It should say 1.50.

More Details can be found here: http://sims3.crinrict.com/en/2011/01/tutorial-how-to-find-your-game-version.html

For Macs: http://bluebellflora.wordpress.com/the-sims-3-on-a-mac/checking-which-patch-version-youre-running/

 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 4 of 5 (333 Views)

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Re: Monte Vista won't download to game launcher

Hero

The log can be found in documents/electronicarts/thesims3 and is called Sims3LauncherLogFile.log

Post the content here

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 5 (342 Views)

Re: Monte Vista won't download to game launcher

★ Novice

 

This is the log. What do I do now? I have no idea what it means.? Thanks for your help.

 

 

 

2013/05/06|22:04:39|OFB-SIM3:58951|Store Download Failure. Download manifest server error.||||Build Version: 15.0.135.018001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2013/05/06|22:05:48|OFB-SIM3:58951|Store Download Failure. Download manifest server error.||||Build Version: 15.0.135.018001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2013/05/08|15:21:34|OFB-SIM3:58951|Store Download Failure. Download manifest server error.||||Build Version: 15.0.135.018001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2013/05/08|15:23:56|OFB-SIM3:41103|Store Download Failure. Expected more bytes from the server.||Missing 251194 bytes. Server download content 4606545 bytes. For entry #10/14 expected 367994 but received 116800 bytes.|http://na.lvlt.sims3store.cdn.ea.com/s/p/sims/sims3/sims3store/objects/PetStoreEP5Set/PetStoreEP5Set...|Build Version: 15.0.135.018001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2013/05/08|15:36:05|OFB-SIM3:58951|Store Download Failure. Download manifest server error.||||Build Version: 15.0.135.018001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2013/05/08|15:37:21|OFB-SIM3:58951|Store Download Failure. Download manifest server error.||||Build Version: 15.0.135.018001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2013/05/08|15:39:31|OFB-SIM3:58951|Store Download Failure. Download manifest server error.||||Build Version: 15.0.135.018001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2013/05/08|15:42:15|OFB-SIM3:58951|Store Download Failure. Download manifest server error.||||Build Version: 15.0.135.018001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2013/05/08|15:55:07|OFB-SIM3:58951|Store Download Failure. Download manifest server error.||||Build Version: 15.0.135.018001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2013/05/08|21:39:50|OFB-SIM3:58951|Store Download Failure. Download manifest server error.||||Build Version: 15.0.135.018001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2013/05/10|13:49:05|OFB-SIM3:58951|Store Download Failure. Download manifest server error.||||Build Version: 15.0.135.018001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2013/05/10|14:01:35|OFB-SIM3:58951|Store Download Failure. Download manifest server error.||||Build Version: 15.0.135.018001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2013/05/10|14:03:55|OFB-SIM3:58951|Store Download Failure. Download manifest server error.||||
2013/05/10|14:06:10|OFB-SIM3:58951|Store Download Failure. Download manifest server error.||||Build Version: 15.0.135.018001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2013/05/10|14:32:11|OFB-SIM3:58951|Store Download Failure. Download manifest server error.||||Build Version: 15.0.135.018001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|
2013/05/10|15:56:31|OFB-SIM3:58951|Store Download Failure. Download manifest server error.||||Build Version: 15.0.135.018001|Platform: PC|Locale: en_US|Content URL: http://store.thesims3.com|Web Services URL: http://igs.thesims3.com|

Message 3 of 5 (333 Views)

Re: Monte Vista won't download to game launcher

Hero

The manifest error usually shows if your game isn't patched to the newest version.

 

What is your base game version right now ?

To find out, open your launcher and hover over the little base game icon in the lower left part of the launcher. It should say 1.50.

More Details can be found here: http://sims3.crinrict.com/en/2011/01/tutorial-how-to-find-your-game-version.html

For Macs: http://bluebellflora.wordpress.com/the-sims-3-on-a-mac/checking-which-patch-version-youre-running/

 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 5 (334 Views)

Re: Monte Vista won't download to game launcher

★ Novice

Thank you, thank you, thank you! I downloaded the update before but I guess it didn't install. This time it worked and I was able to download monte vista. Thanks for all your help!

Message 5 of 5 (320 Views)