June 2014
I recently got a new computer and when I finally downloaded all of my games on to the new computer, I went to download my purchases from the Sims Store. When I go into my purchase history, a lot of items I've bought aren't there. What do I do to keep from having to re-buy them?
June 2014
Contact a game advisor for this
Game advisors can be found through live chat.
In Details here: How to contact a Game Advisor using the new EA Help page
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2022
Game Advisors are posers and do not do anything to help other than telling you to clear your origin cache.
March 2022 - last edited March 2022
Hi @BakedBrii,
We'll close this thread out to limit further necroposting. Please don't resurrect older threads. If there isn't a recent thread open on a topic you're looking to join in on, please open a new one and add more information to get the ball rolling on it. For missing purchases however, you will need to connect with the support team directly for assistance
Thanks,
EA_Lanna
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