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Keeper
buntybobs
Posts: 1
Registered: ‎11-17-2012

Exception Raised

Dear EA,

 

I have a MacBook Pro 2008 and recently I have been experiencing problems with the Sims 3 Supernatural. I have all expansion and stuff packs except for diesel and ambitions. I will be playing the sims whether I am in Create A Sim, Gameplay or building, my sims game will "quit unexpectedly". This is very frustrating as everything is lost. Another problem is when I am on the launcher, I keep trying to delete suspicious looking dowloads and I come across a download with no picture called 'dynamicchallenge_2ab95a65e7d343a248424b7933401e15' and it says it is a 'challenge' type. After I come across this, within half a second, a message comes up saying "Exception raised. Unhandled page fault on read access to 0x00000014 at address 0x1028e14b. Do you wish to debug it? [YES NO]" Which ever one I click, they both cause the sims to crash and quit. Please help me! I really do not want to uninstall the whole game and start from scratch! I have to admit, I do install items from the sims resource. Please help me!!! 

 

Thank you!

 

Emilia Roberts

UK

Keeper
gincurrinatx
Posts: 1
Registered: ‎11-17-2012

The Sims 3: Mac - Exception Raised

The Sims 3 - Pets:

 

On start, I select my game and an error box pops up:

 

Exception raised

 

Unhandled exception 0x80000003 at address 0x0058b226.

Do you wish to debug it ?

 

I click yes and it shuts down Sims 3. I try to start again - same error.

 

Thoughts?

 

 

Sentinel
knazzer
Posts: 19
Registered: ‎10-28-2012

Re: The Sims 3: Mac - Exception Raised

Most of the Mac community are experianced this issues for much time now and EA have ignored a fix for this issue.

Keeper
null
Posts: 1
Registered: ‎11-18-2012

Sims 3 Seasons on Mac - Exception Raised crashes

[ Edited ]

I bought Sims 3 Seasons a few days ago and have not been able to play it once. Every time I enter the live mode it crashes - sometimes immediately, sometimes after a minute or two. This has never happened before I installed Seasons. I've browsed the web looking for solutions but I have no clue what I should do.

 

I'm on a Macbook Pro, OS X Mountain Lion. I have the base game and expansion packs Late Night, Generations, World Adventures and Seasons installed.

 

I've kept an eye on various things that are possible causes for the crashing, but I had 2.37 GB free system memory the last time I tried it, and checked the "no custom content" box before I started (even though I don't even have anything installed as far as I can see, and I emptied my Mods folder). I also tried to find out about adding exceptions to Data Execution Prevention, which was suggested, but as far as I could find out, there's no way of doing that on a mac (?). The game is also up to date according to the Game Launcher. I've also uninstalled Seasons and then re-installed it.

 

I always get the same pop-up when the game crashes:

 

Exception raised

Unhandled page fault onn read access to 0x00000000 at address 0x00e0e05d.

Do you wish to debug it?

Yes - No

 

(It doesn't matter whether I click yes or no.)

 

 

This is the latest crash log analyzer:

 

[Build info]
Application: Sims3
BuildTime:   2012-09-27-2153
BuildUser:   codebuilder
BuildHost:   SIMS-BUILD106
BuildConfig: Release
BuldVersion: 0.2.0.190
Commandline: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe -f


[System info]
Computer name: Anna-Steiners-MacBook-Pro.local
Computer DNS name: Anna-Steiners-MacBook-Pro.local
User name: annasteiner
EA_PLATFORM: Windows on X86
OS name: Windows XP
OS version number: 5.1.2600
OS service pack: Service Pack 2
Debugger present: no
CPU count: 8
Processor type: x86
Processor level: 5
Processor revision: 10759
Memory load: 62%
Total physical memory: 4087 Mb
Available physical memory: 1545 Mb
Total page file memory: 4343 Mb
Available page file memory: 1771 Mb
Total virtual memory: 2047 Mb
Free virtual memory: 524 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
App version: 0.2.0.190

[Exception info]
date: 2012-11-18
time: 21.51.49
type: ACCESS_VIOLATION reading address 0x00000000
address: 0x00e0e05d "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00a0d05d

[Call stack]
C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x00e0e05d


0x2ca38ce4


[Stack data]
0164d0b0 | 98 d7 64 01 ac d7 64 01 5d e0 e0 00<b8>a7 6a 2d | ..d...d.].....j- |
0164d0c0 | 50 17 a6 2c d8 03 00 0a e0 d0 64 01 00 00 00 00 | P..,......d..... |
0164d0d0 | d8 03 00 0a d0 02 ca 49 ac d7 64 01 a8 d2 cc 49 | .......I..d....I |
0164d0e0 | b8 a7 6a 2d 00 00 00 00 00 00 00 00 98 fd 28 37 | ..j-..........(7 |
0164d0f0 | 18 27 e1 00 d8 03 00 0a 50 17 a6 2c 00 00 00 00 | .'......P..,.... |
0164d100 | 90 ce 0f 54 48 6a 6f 0a 98 c6 a6 53 74 69 6f 6e | ...THjo....Stion |
0164d110 | 73 2e 49 6e 74 65 72 61 63 74 69 6f 6e 49 6e 73 | s.InteractionIns |
0164d120 | 76 79 df 00 31 00 00 02 31 00 00 02 31 00 00 02 | vy..1...1...1... |
0164d130 | 50 99 8e 2c 31 00 00 00 4b 7e df 00 00 bf 8e 2c | P..,1...K~....., |
0164d140 | 31 00 00 02 50 d1 64 01 4c d1 64 01 18 b9 8e 2c | 1...P.d.L.d...., |
0164d150 | 31 00 00 02 9b 6f e3 00 a8 b6 19 01 88 ff e1 00 | 1....o.......... |
0164d160 | 00 00 00 00 50 99 8e 2c 31 00 00 02 00 00 00 00 | ....P..,1....... |
0164d170 | 00 00 00 00 00 00 00 00 18 01 00 02 18 01 00 02 | ................ |
0164d180 | 18 01 00 02 20 f9 97 2c 18 01 00 00 4b 7e df 00 | .... ..,....K~.. |
0164d190 | 70 d5 8e 2c 18 01 00 02 a4 d1 64 01 a0 d1 64 01 | p..,......d...d. |
0164d1a0 | 76 79 df 00 9e 18 56 2c a6 01 a5 2c 00 00 00 00 | vy....V,...,.... |
0164d1b0 | a6 01 a5 2c 11 18 e2 00 00 00 00 00 31 00 00 02 | ...,........1... |
0164d1c0 | 00 00 00 00 31 00 00 02 50 99 8e 2c a6 01 a5 2c | ....1...P..,..., |
0164d1d0 | 2b 1c e2 00 50 99 8e 2c 31 00 00 02 00 00 00 00 | +...P..,1....... |
0164d1e0 | 50 17 a6 2c a0 cf 8e 2c a6 01 a5 2c 41 f7 a4 2c | P..,...,...,A.., |
0164d1f0 | 18 b9 8e 2c 9e 00 00 00 4b 7e df 00 00 bf 8e 2c | ...,....K~....., |
0164d200 | 9e 00 00 02 10 d2 64 01 0c d2 64 01 c8 9d 56 2d | ......d...d...V- |
0164d210 | 9e 00 00 02 9b 6f e3 00 a8 b6 19 01 88 ff e1 00 | .....o.......... |
0164d220 | 00 00 00 00 50 99 8e 2c 9e 00 00 02 00 00 00 00 | ....P..,........ |
0164d230 | 76 79 df 00 9e 00 00 02 9e 00 00 02 9e 00 00 02 | vy.............. |
0164d240 | 50 99 8e 2c 9e 00 00 00 4b 7e df 00 00 bf 8e 2c | P..,....K~....., |
0164d250 | 9e 00 00 02 60 d2 64 01 5c d2 64 01 c8 9d 56 2d | ....`.d.\.d...V- |
0164d260 | 9e 00 00 02 9b 6f e3 00 a8 b6 19 01 88 ff e1 00 | .....o.......... |
0164d270 | 00 00 00 00 50 99 8e 2c 9e 00 00 02 00 00 00 00 | ....P..,........ |
0164d280 | 00 00 00 00 00 00 00 00 50 99 8e 2c 1e f7 a4 2c | ........P..,..., |
0164d290 | 2b 1c e2 00 50 99 8e 2c 9e 00 00 02 00 00 00 00 | +...P..,........ |
0164d2a0 | 50 17 a6 2c a0 cf 8e 2c 1e f7 a4 2c 08 f7 a4 2c | P..,...,...,..., |
0164d2b0 | 76 79 df 00 76 79 df 00 45 0c 00 02 45 0c 00 02 | vy..vy..E...E... |

[Instruction data]
00e0dfdd => DasmX86Dll.dll not found.

[Registers]
eip: 00e0e05d
eax: 00000001
ebx: 00000000
ecx: 00000191
edx: 2d6aa7b8
esi: 0164d798
edi: 00000000
ebp: 0164d7ac
efl: 00210206
esp: 0164d0bc

[Modules]
base 0x00400000 size 0x00df9000 entry 0x00f31661 "TS3W.exe"                                       "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe"
base 0x7cad8000 size 0x00012000 entry 0x00000000 "rasapi32.dll"                                   "C:\WINDOWS\SYSTEM32\rasapi32.dll"
base 0x7caaa000 size 0x0002e000 entry 0x7cab5f00 "rsaenh.dll"                                     "C:\WINDOWS\SYSTEM32\rsaenh.dll"
base 0x7cf72000 size 0x0007a000 entry 0x7cf98950 "crypt32.dll"                                    "C:\WINDOWS\SYSTEM32\crypt32.dll"
base 0x7cf06000 size 0x0000b000 entry 0x00000000 "glu32.dll"                                      "C:\WINDOWS\SYSTEM32\glu32.dll"
base 0x7cef8000 size 0x00007000 entry 0x00000000 "xinput1_3.dll"                                  "C:\WINDOWS\SYSTEM32\xinput1_3.dll"
base 0x7ceff000 size 0x00007000 entry 0x7cf00140 "xinput.dll"                                     "C:\WINDOWS\SYSTEM32\xinput.dll"
base 0x7cb60000 size 0x00008000 entry 0x00000000 "midimap.drv"                                    "C:\WINDOWS\SYSTEM32\midimap.drv"
base 0x7cb40000 size 0x0000a000 entry 0x00000000 "msacm.drv"                                      "C:\WINDOWS\SYSTEM32\msacm.drv"
base 0x7cb4a000 size 0x00016000 entry 0x7cb4fca0 "msacm32.dll"                                    "C:\WINDOWS\SYSTEM32\msacm32.dll"
base 0x7c959000 size 0x0000d000 entry 0x00000000 "winemacca.drv"                                  "C:\WINDOWS\SYSTEM32\winemacca.drv"
base 0x10000000 size 0x0000b000 entry 0x10005e8e "squish.dll"                                     "C:\windows\system32\squish.dll"
base 0x7cae8000 size 0x0004c000 entry 0x7cb03900 "MSVCR71.dll"                                    "C:\windows\system32\MSVCR71.dll"
base 0x7c32a000 size 0x00089000 entry 0x7c338770 "d3dgl.dll"                                      "C:\WINDOWS\SYSTEM32\d3dgl.dll"
base 0x7b10c000 size 0x00061000 entry 0x7b126dc0 "macdrv.dll"                                     "C:\WINDOWS\SYSTEM32\macdrv.dll"
base 0x7a728000 size 0x0001a000 entry 0x7a72dc10 "dsound.dll"                                     "C:\WINDOWS\SYSTEM32\dsound.dll"
base 0x7a742000 size 0x0005a000 entry 0x7a758530 "winmm.dll"                                      "C:\WINDOWS\SYSTEM32\winmm.dll"
base 0x7a6ca000 size 0x0005e000 entry 0x00000000 "setupapi.dll"                                   "C:\WINDOWS\SYSTEM32\setupapi.dll"
base 0x777f5000 size 0x00007000 entry 0x00000000 "wow32.dll"                                      "C:\WINDOWS\SYSTEM32\wow32.dll"
base 0x7a6a9000 size 0x00021000 entry 0x7a6ae040 "ws2_32.dll"                                     "C:\WINDOWS\SYSTEM32\ws2_32.dll"
base 0x72ffb000 size 0x00007000 entry 0x72ffc180 "netapi32.dll"                                   "C:\WINDOWS\SYSTEM32\netapi32.dll"
base 0x7a66b000 size 0x0003e000 entry 0x7a66f030 "dbghelp.dll"                                    "C:\WINDOWS\SYSTEM32\dbghelp.dll"
base 0x777de000 size 0x0000d000 entry 0x00000000 "version.dll"                                    "C:\WINDOWS\SYSTEM32\version.dll"
base 0x777eb000 size 0x0000a000 entry 0x00000000 "lz32.dll"                                       "C:\WINDOWS\SYSTEM32\lz32.dll"
base 0x76ff5000 size 0x0000b000 entry 0x76ff6460 "usp10.dll"                                      "C:\WINDOWS\SYSTEM32\usp10.dll"
base 0x777ca000 size 0x00014000 entry 0x777ceb00 "imm32.dll"                                      "C:\WINDOWS\SYSTEM32\imm32.dll"
base 0x7c3c0000 size 0x000af000 entry 0x7c415456 "MSVCP80.dll"                                    "C:\windows\system32\MSVCP80.dll"
base 0x7c46f000 size 0x00068000 entry 0x7c494350 "MSVCR80.dll"                                    "C:\windows\system32\MSVCR80.dll"
base 0x7a607000 size 0x00064000 entry 0x7a61c7d0 "oleaut32.dll"                                   "C:\WINDOWS\SYSTEM32\oleaut32.dll"
base 0x7a5c0000 size 0x00047000 entry 0x7a5d5750 "wininet.dll"                                    "C:\WINDOWS\SYSTEM32\wininet.dll"
base 0x76fe7000 size 0x0000e000 entry 0x00000000 "mpr.dll"                                        "C:\WINDOWS\SYSTEM32\mpr.dll"
base 0x76fd3000 size 0x00014000 entry 0x76fd63a0 "iphlpapi.dll"                                   "C:\WINDOWS\SYSTEM32\iphlpapi.dll"
base 0x72ff4000 size 0x00007000 entry 0x72ff5260 "icmp.dll"                                       "C:\WINDOWS\SYSTEM32\icmp.dll"
base 0x72fdc000 size 0x00018000 entry 0x00000000 "d3dx9_31.dll"                                   "C:\WINDOWS\SYSTEM32\d3dx9_31.dll"
base 0x77702000 size 0x000c8000 entry 0x77706590 "d3dx9.dll"                                      "C:\WINDOWS\SYSTEM32\d3dx9.dll"
base 0x77598000 size 0x0006a000 entry 0x775a7170 "shell32.dll"                                    "C:\WINDOWS\SYSTEM32\shell32.dll"
base 0x7a537000 size 0x00089000 entry 0x7a543aa0 "comctl32.dll"                                   "C:\WINDOWS\SYSTEM32\comctl32.dll"
base 0x7a4fe000 size 0x00039000 entry 0x7a5102b0 "shlwapi.dll"                                    "C:\WINDOWS\SYSTEM32\shlwapi.dll"
base 0x7a493000 size 0x00026000 entry 0x7a4b19e0 "ole32.dll"                                      "C:\WINDOWS\SYSTEM32\ole32.dll"
base 0x770bc000 size 0x00040000 entry 0x770ce5a0 "rpcrt4.dll"                                     "C:\WINDOWS\SYSTEM32\rpcrt4.dll"
base 0x72f46000 size 0x00038000 entry 0x72f4ed70 "d3d9.dll"                                       "C:\WINDOWS\SYSTEM32\d3d9.dll"
base 0x77544000 size 0x00054000 entry 0x77545800 "tggraphics.dll"                                 "C:\WINDOWS\SYSTEM32\tggraphics.dll"
base 0x72f92000 size 0x00041000 entry 0x72fb3020 "ddraw.dll"                                      "C:\WINDOWS\SYSTEM32\ddraw.dll"
base 0x7a34c000 size 0x000f0000 entry 0x7a3c9d00 "user32.dll"                                     "C:\WINDOWS\SYSTEM32\user32.dll"
base 0x72fd3000 size 0x00009000 entry 0x00000000 "psapi.dll"                                      "C:\WINDOWS\SYSTEM32\psapi.dll"
base 0x76f02000 size 0x00020000 entry 0x76f256d0 "gdi32.dll"                                      "C:\WINDOWS\SYSTEM32\gdi32.dll"
base 0x76f83000 size 0x0002b000 entry 0x76f874c0 "advapi32.dll"                                   "C:\WINDOWS\SYSTEM32\advapi32.dll"
base 0x77002000 size 0x00077000 entry 0x77013c50 "kernel32.dll"                                   "C:\WINDOWS\SYSTEM32\kernel32.dll"
base 0x70002000 size 0x00127000 entry 0x00000000 "ntdll.dll"                                      "C:\WINDOWS\SYSTEM32\ntdll.dll"

[Register memory]
ecx 00000190 |   <??>?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? |  ??????????????? |
    000001a0 | ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | ???????????????? |
    000001b0 | ??                                              | ?                |
edx 2d6aa7b0 |                        <50>99 8e 2c 00 00 00 00 |         P..,.... |
    2d6aa7c0 | b8 a7 6a 2d b8 a7 6a 2d 00 00 00 00 05 08 e0 01 | ..j-..j-........ |
    2d6aa7d0 | 00 00 00 00 00 00 00 00                         | ........         |
esi 0164d790 |                        <48>6a 6f 0a 78 24 a4 53 |         Hjo.x$.S |
    0164d7a0 | 98 c6 a6 53 ac 8c a3 2c e4 8c a3 2c df 8c a3 2c | ...S...,...,..., |
    0164d7b0 | e4 8c a3 2c 9d 00 00 00                         | ...,....         |
ebp 0164d7a0 |                                    <df>8c a3 2c |             ..., |
    0164d7b0 | e4 8c a3 2c 9d 00 00 00 f0 b7 b1 49 70 5e cc 49 | ...,.......Ip^.I |
    0164d7c0 | f0 60 cc 49 60 ce c6 49 e0 d0 c6 49             | .`.I`..I...I     |

[Extra]
ScriptHeap: 60.16MB/67.96MB (11); 8.70MB

 

I would really appreciate some help with this - I payed €40 for this expansion pack and now my whole game is useless.

Keeper
annahump
Posts: 3
Registered: ‎11-12-2012

Re: Sims 3 Seasons on Mac - Exception Raised crashes

I have been getting this problem alot:smileyfrustrated: My mac it late 2012 so it should be compatible graphics are fine but whenever i click buy mod it just goes blue then quits!! someone please find an answer sooner

Keeper
leseanjenkins
Posts: 1
Registered: ‎11-19-2012

Re: Mac Exception Raised

I found out how to fix the problem. Whew finally! You will have to uninstall ALL of your custom content, and only reinstall a few, The ones that you need. (too much custom content is the reson for the error) I just did that, and now i can play my game :smileyhappy:

Keeper
simsfan202
Posts: 3
Registered: ‎11-20-2012

How do I fix exception raised?

Hi, I have a Macintosh and ever since the Generations patch came out my game has been crashing with the words Exception Raised. It says do you wish to debug it? If you pick either yes or no it just crashes my game. Plus when Seasons came out it has been happening when I'm trying to save or in CAS. Originally, it would only happen if you played for a long time, but now as i've told you, it's become more of a problem and its causing this thing called error code 12 that wont let me save unless I use save as. Please help me, I really want to play this game without it crashing. My Mac has no viruses or anything wrong. This has been happening for two years now and I want to get rid of it.

Keeper
ichabod1799
Posts: 1
Registered: ‎11-21-2012

Re: Sims 3 Seasons on Mac - Exception Raised crashes

I'm getting the same problem too, just got the game and it's crashed twice since I just installed it

Keeper
epimeliade
Posts: 1
Registered: ‎10-31-2012

Sims 3 Mac - Exception Raised Error

So, my sims 3 game is constantly crashing after I installed seasons - though it was doing this before seasons too, it started with the 1.42 patch. Everything is up to date and everything. 

 

I have so far:

 

Cleared my cache

Removed all CC and mods

Reinstalled ALL GAMES twice 

Installed xquartz 

 

It still happens if I uninstall Seasons. 

 

I have no CC. I have no mods. I cleared my cache. I reinstalled. I still constantly get exception raised errors.

Keeper
annahump
Posts: 3
Registered: ‎11-12-2012

Re: Sims 3 Seasons on Mac - Exception Raised crashes

I hope there will be a game patch or something so it will work ea are no help at all=(