08-15-2012 04:12 PM
I've lost my serial codes for both games I had them installed on my laptop but it was recently reformatted so I lost everything an when installing my sims 3 games i realized I no longer had Late Night or Ambitions books but i still have the cases an disk is there anything I can do or can I get new serial numbers without buying the games all over again
Solved! Go to Solution.
08-16-2012 12:54 AM
For everything account related, you need to contact Customer Support.
They can be found here: https://help.ea.com/contact-us
You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.
If you have a proof of purchase, they can issue you a new serial number.