Re: Lost Disc

by crinrict
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Original Post

Lost Disc

★★★ Newbie

I lost the disc to my Sims 3 pets expansion pack and can no longer play the game. I have my sims 3 game registered on a different EA account, and my sims 3 pets registered on this account. Is there anyway I can still play my game??

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Re: Lost Disc

Hero
Contact a game advisor. They should be able to merge your accounts. Not sure if it works if you have them on different accounts

Game advisors can be found through live chat.

 

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor

In Details here: How to contact a Game Advisor using the new EA Help page

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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