April 2015
During the sims 3 fase there were always a limited edition, Most of the time I bought them but I NEVER could redeem the content, and why?
Because of expiration day. Why does a limited edition ( which is expensier) does have an expiration day? If you want to make it special then only make like 100 of the game and that's it, buy if someone like me buys it a few months later after the release date, then it is just a waste of money, a HUGE one!
So i believe that if there are going to be more limited editions (the sims 4) then there shouldn't be a expiration day for the special content, since custumers are PAYING for that and they should be able to redeem it whenever they want to!
April 2015
Hi there
The Answer HQ is a community site and as ordinary users like you, we are unable to assist you with account, serial-code and the like related issues.
Please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/
Best of luck and happy gaming