License limit reached

[betosu]

I had installed Sims3 in two others Notebooks and now when I want to play I receive a message saying that I have reached the license limit.What should I do?

[roberta591 · Accepted solution]

The drm for the digital download version is SecuROM. You are allowed up to 5 concurrent activations. You can deactivate computers from the update tab of the launcher. You need to uninstall the game because if the game is run again it will activate. Deactivation has to be done on the computer you want deactivated. If you think there is a problem you will need to contact EA customer service to resolve this issue. Link to EA customer service - contact ea

[roberta591 · Accepted solution]

The drm for the digital download version is SecuROM. You are allowed up to 5 concurrent activations. You can deactivate computers from the update tab of the launcher. You need to uninstall the game because if the game is run again it will activate. Deactivation has to be done on the computer you want deactivated. If you think there is a problem you will need to contact EA customer service to resolve this issue. Link to EA customer service - contact ea

[betosu]

Thanks for your reply!!!! I will deactivate one computer from the update.

Att.

Sueli

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@roberta591 wrote:

The drm for the digital download version is SecuROM. You are allowed up to 5 concurrent activations. You can deactivate computers from the update tab of the launcher. You need to uninstall the game because if the game is run again it will activate. Deactivation has to be done on the computer you want deactivated. If you think there is a problem you will need to contact EA customer service to resolve this issue. Link to EA customer service - contact ea

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[daladynyce]

Yes I also have this same issue, but only have origin downloaded on just 1 pc. I only have 3 of the sim3 game

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@roberta591 wrote:

The drm for the digital download version is SecuROM.

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@roberta591 wrote:

The drm for the digital download version is SecuROM. You are allowed up to 5 concurrent activations. You can deactivate computers from the update tab of the launcher. You need to uninstall the game because if the game is run again it will activate. Deactivation has to be done on the computer you want deactivated. If you think there is a problem you will need to contact EA customer service to resolve this issue. Link to EA customer service - contact ea

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. You can deactivate computers from the update tab of the launcher. You need to uninstall the game because if the game is run again it will activate. Deactivation has to be done on the computer you want deactivated. If you think there is a problem you will need to contact EA customer service to resolve this issue. Link to EA customer service - contact ea

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[crinrict]

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