License Limit Reached

[SaintRay]

I was having problems earlier with the Origin update, but that eventually worked itself out. But the update didn't fix my major problem, which was that Origin won't allow me to play the Sims. Wheter I go through the launcher or the backdoor, an arror message will pop up saying that "The license limit for this product has been reached". I do share my account with other people and download games from other people's accounts. It either says this or that I'm not conected to the server, which I am. Please help.

[rumbutter]

this link explains the license limit has been reached http://help.ea.com/en/article/origin-lifetime-download-limit-error-message/

you'll need to contact CS for this one

to contact CS

1.https://help.ea.com/en/contact-us/

2.Click on the orange NEXT button

3.Select a platform

4.Click on the orange NEXT button

5.Select a topic and describe your problem in a few words

6.Click on the orange NEXT button

7.Click Chat Now to chat with a Game Advisor

guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...