Re: Launch screen comes up, game won't start

by crinrict
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Original Post

Launch screen comes up, game won't start

★ Novice

So, I bought The Sims 3 starter pack. The base game and the first expansion pack works fine, but when I install the Late Night Expansion Pack, it doesn't work. I have uninstalled and installed again and that didn't work. And I have looked up ways to get around the launch screen and none of those work. I don't know how to fix it, but if anyone does, I would appreciate it very much. I would like to play this expansion and not have my money go to waste. Thank you.

Message 1 of 6 (167 Views)

Re: The game won't start after I downloaded an expansion pack

★ Novice

Hello! I have been having the exact same problem! EXACT SAME! I was wondering if you could help me too?

My DxDiag is here: http://pastebin.com/eeNghUin

Thank you in advance!

Message 2 of 6 (174 Views)

Re: Launch screen comes up, game won't start

Hero (Retired)

After you installed LN did the game patch? Did you try the manual super patch?

Message 3 of 6 (162 Views)

Re: Launch screen comes up, game won't start

Hero

@ssimplyhannahh I merged your posts. Please keep to yours.

 

 

Many people with your cpu have the same issue: They can play the base game but not any expansions.

 

The minimum requirements need at least a 2.4 ghz CPU or equivalent. You only have a AMD 1.0 ghz which is not an equivalent.

 

I would try to get a refund for your expansion pack through a game advisor

 

Game advisors can be found through live chat.

 

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor

In Details here: How to contact a Game Advisor using the new EA Help page

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 4 of 6 (159 Views)

Re: Launch screen comes up, game won't start

★ Novice

Since I can't run them from Origin, could I run them on disk? 

Message 5 of 6 (151 Views)

Re: Launch screen comes up, game won't start

Hero

Not sure what you mean.

 

Your computer probably can't handle the expansion pack.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 6 (137 Views)