April 2015 - last edited April 2015
Hi,
I'm having issues logging onto www.thesims3.com
I have registered for an account using my origin email and password, and was on the site. I logged out and now cannot log back in.
I have gone to "forgot password" and that links me back to my origin account.
I need to redeem a game online and need to be able to login to do it.
Hoping you can help!
Solved! Go to Solution.
April 2015
the accounts are linked so the origin email and password is the one you use on the sims 3 if you change the password in origin that's the one to use UNLESS you used two different emails and passwords then contact CS to assist with merging the accounts
http://help.ea.com/en/article/contact-ea-help/
http://help.ea.com/en/contact-us/new/
April 2015
the accounts are linked so the origin email and password is the one you use on the sims 3 if you change the password in origin that's the one to use UNLESS you used two different emails and passwords then contact CS to assist with merging the accounts
http://help.ea.com/en/article/contact-ea-help/
http://help.ea.com/en/contact-us/new/