11-17-2012 04:58 PM
I bought The Sims 3 - Seasons and my confirmation told me to go on my Origin Client, navigate to "My Games" and download my game. When I logged into Origin and went into the Client, the "My Games" tab was no where to be found. I also tried "Redeem Product Code" on my profile and it said that my code had already been used.
11-18-2012 01:23 AM
Here's pictures what the MyGames should look like.
Are you logged in in the client ?
03-02-2013 06:09 AM
Origin client ? Did you download it ?
06-20-2013 12:39 AM
If that doesn't help, you need to contact customer support
The AnswerHQ is about Users helping Users.
They can be found here: https://help.ea.com/contact-us/ask
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contac
Please accept a solution if your issue is solved. XP is also appreciated