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In my Origin Client, the "My Games" tab doesn't show up.

by ericalewis93
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Original Post

In my Origin Client, the "My Games" tab doesn't show up.

★★★ Newbie

I bought The Sims 3 - Seasons and my confirmation told me to go on my Origin Client, navigate to "My Games" and download my game. When I logged into Origin and went into the Client, the "My Games" tab was no where to be found. I also tried "Redeem Product Code" on my profile and it said that my code had already been used. 

Message 1 of 11 (9,400 Views)

Re: In my Origin Client, the "My Games" tab doesn't show up.

Hero

Here's pictures what the MyGames should look like.

 

Are you logged in in the client ?

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 2 of 11 (9,246 Views)

Re: In my Origin Client, the "My Games" tab doesn't show up.

★★ Novice

What and Where is the client?

 

Message 3 of 11 (9,187 Views)

Re: In my Origin Client, the "My Games" tab doesn't show up.

★★ Novice

 have been going mad trying to find the tab

 

Message 4 of 11 (9,186 Views)

Re: In my Origin Client, the "My Games" tab doesn't show up.

Hero

Origin client ? Did you download it ?

 

http://origin.com/download

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 5 of 11 (9,184 Views)

Re: In my Origin Client, the "My Games" tab doesn't show up.

★★★ Newbie

Well. $80.00 and no easy link to my game. I can't even find where to download it. What a bunch of greedy bastards. Cancelling my payment. NOW.

Message 6 of 11 (9,066 Views)

Re: In my Origin Client, the "My Games" tab doesn't show up.

Hero

See this: http://answers.ea.com/t5/Origin/I-bought-a-game-but-it-does-not-show-up-in-Origin/td-p/53928/

 

If that doesn't help, you need to contact customer support

 

The AnswerHQ is about Users helping Users.

They can be found here: https://help.ea.com/contact-us/ask

Choose a category, a game and a platform for the contact options to show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html



---------------------------------
Please accept a solution if your issue is solved. XP is also appreciated

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 7 of 11 (9,062 Views)

Re: In my Origin Client, the "My Games" tab doesn't show up.

★★★ Newbie

omg.. same.. i have no idea whats wrong with this!! Recently i downloaded the games Sims 4. And after i sepnt almost 40 DOLLARS ON A GAME THAT DOSENT WORK.. it told me to go to my games and i can play it! i tried to find it but no.. there is somethint wrong..

Message 8 of 11 (5,857 Views)

Re: In my Origin Client, the "My Games" tab doesn't show up.

★★★★ Newbie

Hi there,

 

It seems that I am posting this two years after this issue has been around but I discovered the mysterious solution to this hectic problem. I am was directed to the page on the website to find the "My Games" tab, however couldn't find it. It was only until a tech guy told me to download the application found easily on the website) that I would find my games there. I did and was able to redeem the code and download the Sims 4 like promised. 

 

Maddy

Message 9 of 11 (4,339 Views)

Re: In my Origin Client, the "My Games" tab doesn't show up.

★★★ Newbie

Okay so here's what i did that worked out for me. I am currently using MacBook, anyways so first you have to download origin.. after you've downloaded, open origin. Once opened, on the top column you'll see 2 arrows, my games and store. So all you have to do is to click on my games and click on your game that you purchased and then it will start downloading.

Message 10 of 11 (1,442 Views)

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