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Keeper
Posts: 1
Registered: ‎11-17-2012

In my Origin Client, the "My Games" tab doesn't show up.

I bought The Sims 3 - Seasons and my confirmation told me to go on my Origin Client, navigate to "My Games" and download my game. When I logged into Origin and went into the Client, the "My Games" tab was no where to be found. I also tried "Redeem Product Code" on my profile and it said that my code had already been used. 

Posts: 61,279
Topics: 232
XP: 6,493
Solutions: 5,078
Registered: ‎07-18-2012

Re: In my Origin Client, the "My Games" tab doesn't show up.

Here's pictures what the MyGames should look like.

 

Are you logged in in the client ?



Good Luck and Happy Simming
Crin

Trennlinie

Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA. I give advise to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
Posts: 7
Registered: ‎03-02-2013

Re: In my Origin Client, the "My Games" tab doesn't show up.

What and Where is the client?

 

Keeper
Posts: 7
Registered: ‎03-02-2013

Re: In my Origin Client, the "My Games" tab doesn't show up.

 have been going mad trying to find the tab

 

Posts: 61,279
Topics: 232
XP: 6,493
Solutions: 5,078
Registered: ‎07-18-2012

Re: In my Origin Client, the "My Games" tab doesn't show up.

Origin client ? Did you download it ?

 

http://origin.com/download



Good Luck and Happy Simming
Crin

Trennlinie

Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA. I give advise to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
Posts: 1
Registered: ‎06-19-2013

Re: In my Origin Client, the "My Games" tab doesn't show up.

Well. $80.00 and no easy link to my game. I can't even find where to download it. What a bunch of greedy bastards. Cancelling my payment. NOW.

Posts: 61,279
Topics: 232
XP: 6,493
Solutions: 5,078
Registered: ‎07-18-2012

Re: In my Origin Client, the "My Games" tab doesn't show up.

See this: http://answers.ea.com/t5/Origin/I-bought-a-game-but-it-does-not-show-up-in-Origin/td-p/53928/

 

If that doesn't help, you need to contact customer support

 

The AnswerHQ is about Users helping Users.

They can be found here: https://help.ea.com/contact-us/ask

Choose a category, a game and a platform for the contact options to show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html



---------------------------------
Please accept a solution if your issue is solved. XP is also appreciated



Good Luck and Happy Simming
Crin

Trennlinie

Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA. I give advise to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
Posts: 1
Registered: ‎12-25-2014

Re: In my Origin Client, the "My Games" tab doesn't show up.

omg.. same.. i have no idea whats wrong with this!! Recently i downloaded the games Sims 4. And after i sepnt almost 40 DOLLARS ON A GAME THAT DOSENT WORK.. it told me to go to my games and i can play it! i tried to find it but no.. there is somethint wrong..

Keeper
Posts: 1
Registered: ‎05-13-2015

Re: In my Origin Client, the "My Games" tab doesn't show up.

Hi there,

 

It seems that I am posting this two years after this issue has been around but I discovered the mysterious solution to this hectic problem. I am was directed to the page on the website to find the "My Games" tab, however couldn't find it. It was only until a tech guy told me to download the application found easily on the website) that I would find my games there. I did and was able to redeem the code and download the Sims 4 like promised. 

 

Maddy