2013-08-30 07:47 AM
I PUTCHASED THE DISK FOR THIS GAME FROM EB GAMES HYPERDOME, UNABLE TO INSTALL. COMES UP WITH "YOU MUST REDEEM THIS CODE AT..." AND GIVES THE SIM3 PAGE WHICH HAS NO OPTION TO REDEEM UNLESS YOU WANT TO BUY IT AGAIN. VERY POOR CUSTOMER SERVICE AND SETUP... FIRSTLY WHY DO I HAVE TO REGISTER IT IF I HAVE THE DISC, AND SINCE I HAVE THE DISC WHY CANT I INSTALL THIS GAME. VERY VERY POORLY SETUP AND MAKES ME WANT TO TAKE THIS GAME BACK.
2013-08-30 08:06 AM
FAQ http://answers.ea.com/t5/The-Sims-3/Information-How-to-Register-The-Sims-3/m-p/387162#U387162 you register the game so if you loose the disk or it breaks or your pc goes kaput you will then be able to download a digital version of your game