07-31-2012 07:07 AM
You could try calling EA Customer Support and explaining your situation and they should issue you with a new code. I have had to do this in the past for The Base Game and they were very helpful. Unfortunately I do not have their number but you could look it up online
07-31-2012 02:03 PM
Do you still have the game installed on a computer ? If not, contact Customer Support as suggested above.
Here are the instructions on how to get the keys from your registry (PC only). Credits fo to Carl's Sims 3 Guide
You need to be signed in as an Adminstrator first. Windows may require your permission to open the
Registry Editor and if so, just click on yes.
1. Press the Windows key on your keyboard and type regedit in the search bar and press Enter.
2. Click on 'File' at the top left of the window that opens then click on Export.
3. Choose a location and name for the file as this will be your backup registry file.
4. Click Save.
5. This backup is created just as a precaution.
Now to find your serial codes for each specific EP or SP installed on your computer:
06-26-2013 04:52 PM
Thank you so much for this extremely helpful advice. I had lost my code for the University life expansion pack, followed your instructions and was able to retrieve it!