July 2015
Hi!
I made an e-mail address to an account for my Sims(at sims3.com) and then I deleted that e-mail address. I registered all my games (7 Sims with expansions) with that account.
Now I have a new Windows 8.1, so I had to re-install the games, and I cannot register again the codes because I have forgotten that e-mail which I deleted.( I know that username) I tried register the codes with a new account but I didn't manage to..
What can I do?
thanks,
Anna
July 2015 - last edited July 2015
you will have to contact a support agent to help you further you can do that here>>>>http://help.ea.com/en/contact-us/new/
IF THIS HELPED YOU GIVE IT XP IF THIS SOLVED YOU PROBLEM PLEASE MARK AS SOLVED THANKS