I didn't get Roaring heights, clothes.. Help?

by dijessixx
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I didn't get Roaring heights, clothes.. Help?

★★★ Newbie
Just today I purchased points, the city Roaring heights and business clothes, but I only got the points, no city or clothes.. Help, please?
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Re: I didn't get Roaring heights, clothes.. Help?

Hero (Retired)

did you buy only simpoints ? the world cannot be bought with simpoints it has to be bought as a bundle

 

If you bought world through Origin you get the Standard Version without the Boardwalk Attire. The Boardwalk Venue is also NOT included in this bundle and needs to purchased separately a the Sims 3 Store.

 

 

the world has two versions  bought as a  simpoint bundle

 

Standard Bundle:

$20.00

World

100 SimPoints

 

 

World

1,900 SimPoints

Boardwalk Attire

 

if you bought the wrong way contact CS to see IF they can assist with refunding the purchase of points and then you can buy the simpoint bundle here

 

http://store.thesims3.com/roaringheights.html?categoryId=12642&section=UpSell

 

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor

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