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I cannot log-in from the The Sims 3 Game Launcher and get the "This program cannot display the webpage" error on the welcome tab

by hawx21
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Original Post

I cannot log-in from the The Sims 3 Game Launcher and get the "This program cannot display the webpage" error on the welcome tab

★★★★ Newbie

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This program cannot display the webpage
  
   Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.
 
   What you can try:
     Check your Internet connection. Try visiting another website to make sure you are connected. 
 
     Retype the address. 
 
     Go back to the previous page.
 
     More information

This problem can be caused by a variety of issues, including:

Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.

 
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I cannot log-in from the  The Sims 3 Game Launcher and get the "This program cannot display the webpage" error and the game launcher and all of it's assets are allowed access to the internet from my firewall. Can someone PLEASE help?

 

Message 1 of 5 (526 Views)

Re: I cannot log-in from the The Sims 3 Game Launcher and get the "This program cannot display the webpage" error on the welcome tab

Community Manager

Hi hawx21,

 

Do you still see this issue?

Message 2 of 5 (505 Views)

Re: I cannot log-in from the The Sims 3 Game Launcher and get the "This program cannot display the webpage" error on the welcome tab

★★★★ Newbie

yes

Message 3 of 5 (500 Views)

Re: I cannot log-in from the The Sims 3 Game Launcher and get the "This program cannot display the webpage" error on the welcome tab

★★★★ Newbie

Having the exact same problem

Message 4 of 5 (473 Views)

Re: I cannot log-in from the The Sims 3 Game Launcher and get the "This program cannot display the webpage" error on the welcome tab

★★★★ Novice

Been having this problem for 2 years now

 

Message 5 of 5 (357 Views)

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