I can't register my Sims 3 game that I bought?

[LachlanFangaloka]

I bought the Sims 3 game physically in 2009 and just now I found that I can register. So I put in the code in, that is on the inside of the cover but it just says that it's invalid or used?

[rumbutter]

FAQ http://answers.ea.com/t5/The-Sims-3/FAQ-Invalid-and-Used-Serial-Codes-amp-Games-not-showing-up-in/m-...

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...