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Acolyte
drakan555
Posts: 1
Registered: ‎01-10-2013

I can't log into Sims 3 with my Origin Account, yet I can log onto Origin. Please Help?

Hello, So I reinstalled The Sims 3 again through Steam (Yes I have Steam and Origin). Now I go to start playing again and I need to log into Sims 3 to get all of my content back. I'm pretty sure your Origin Account is your Sims 3 account right :smileyindifferent:? So I tried to log into Sims 3 and it says Invalid Email/Password. Then I think 'Ok, it's no problem. Just gotta reset my password'. After I did so, I can log into Origin successfully. But I still can't log into The Sims 3 with my account as it keeps on telling me "Invalid Email/Password" So I decided to try resetting my password again, still no luck. I can't log into the Sims 3 but yet I log into Origin with no problem. Please help me because I'm willing to get back into the experience of playing the Sims Again! Thank you! Any help is appreciated:smileyfrustrated:

 

crinrict
Posts: 46,676
Topics: 176
XP: 4,333
Solutions: 4,047
Registered: ‎07-18-2012

Re: I can't log into Sims 3 with my Origin Account, yet I can log onto Origin. Please Help?

For everything account related, please contact Customer Support

 

They can be found here: https://help.ea.com/contact-us

Choose a category, a game and a platform for the option so show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
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Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
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Keeper
noelmc94
Posts: 1
Registered: ‎07-20-2013

Re: I can't log into Sims 3 with my Origin Account, yet I can log onto Origin. Please Help?

Did you ever get it to log on? I am having the same problem and I just paid 50 dollars for this game!!!!