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I can't log into Sims 3 with my Origin Account, yet I can log onto Origin. Please Help?

by drakan555
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I can't log into Sims 3 with my Origin Account, yet I can log onto Origin. Please Help?

★★ Newbie

Hello, So I reinstalled The Sims 3 again through Steam (Yes I have Steam and Origin). Now I go to start playing again and I need to log into Sims 3 to get all of my content back. I'm pretty sure your Origin Account is your Sims 3 account right Confusedmileyindifferent:? So I tried to log into Sims 3 and it says Invalid Email/Password. Then I think 'Ok, it's no problem. Just gotta reset my password'. After I did so, I can log into Origin successfully. But I still can't log into The Sims 3 with my account as it keeps on telling me "Invalid Email/Password" So I decided to try resetting my password again, still no luck. I can't log into the Sims 3 but yet I log into Origin with no problem. Please help me because I'm willing to get back into the experience of playing the Sims Again! Thank you! Any help is appreciatedConfusedmileyfrustrated:

 

Message 1 of 3 (1,813 Views)

Re: I can't log into Sims 3 with my Origin Account, yet I can log onto Origin. Please Help?

Hero

For everything account related, please contact Customer Support

 

They can be found here: https://help.ea.com/contact-us

Choose a category, a game and a platform for the option so show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 2 of 3 (1,782 Views)

Re: I can't log into Sims 3 with my Origin Account, yet I can log onto Origin. Please Help?

★★★ Newbie

Did you ever get it to log on? I am having the same problem and I just paid 50 dollars for this game!!!!

Message 3 of 3 (1,368 Views)

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