Help us improve Answer HQ! Take Survey No, Thanks
Ask. Answer. Be the Hero.
Showing results for 
Search instead for 
Do you mean 
Reply
Keeper
gem2829
Posts: 1
Registered: ‎09-19-2012

I can't log in to my Sims 3 account at all

I can't log into my Sims 3 account at all yet origin works perfectly fine. I have changed my password several times and tried to log in straight away so the password isn't wrong. The language is definitely set to English UK but when it was set to United States it came up with the message Be Right Back!

We seem to be experiencing some technical difficulties. What's going on?
crinrict
Posts: 49,495
Topics: 180
XP: 4,681
Solutions: 4,256
Registered: ‎07-18-2012

Re: I can't log in to my Sims 3 account at all

Try clearing your browser cache or use another browser.


If that doesn't help, contact customer Support

 

They can be found here: https://help.ea.com/contact-us

Choose a category, a game and a platform for the contact options to show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html



Good Luck and Happy Simming
Crin

Trennlinie

Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.