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I can't install Sims 3 Supernatural

by Shiels576
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Original Post

I can't install Sims 3 Supernatural

★★★★ Newbie

I was wondering if I am doing something wrong or something, because I bought Sims 3 supernatural online off origin and I downloaded it and everything but now it just wont install first it is saying Please use The Sims 3 Launcher and update your version of the Sims 3 before installing this product.

So I update it by the Sims 3 launcher and it still wont work.

 

Please Please Please help me.

Message 1 of 60 (18,466 Views)

Re: I can't install Sims 3 Supernatural

Hero

What is your base game version right now ?

To find out, open your launcher and hover over the little base game icon in the lower left part of the launcher. It should say 1.38.

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 2 of 60 (18,326 Views)

Re: I can't install Sims 3 Supernatural

★★★★ Newbie

Yes, im having the exact same problem. A few days ago I bought and downloaded Supernatural, but it wont let me install! When I go on Origin to update it says go to launcher and update, and when I go to launcher to update it says go to Origin to update...My version on launcher says its 12.0.273.017001 Frown i really want to play this game so please help! I have tried looking everywhere for an answer.

Message 3 of 60 (18,262 Views)

Re: I can't install Sims 3 Supernatural

Hero

That's not the base game version

 

To find out, open your launcher and hover over the little base game icon in the lower left part of the launcher.

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 4 of 60 (18,258 Views)

Re: I can't install Sims 3 Supernatural

★★★★ Newbie

It says now that i have version 1.36.45.017001

Message 5 of 60 (18,233 Views)

Re: I can't install Sims 3 Supernatural

Hero

Download this patch: http://akamai.cdn.ea.com/eadownloads/u/f/sims/sims3/patches/Sims3_1.38.151.018001_from_1.36.45.01700... and once downloaded, double click to install.

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 6 of 60 (18,224 Views)

Re: I can't install Sims 3 Supernatural

★★★★ Newbie

Wow! Ty so much! It worked great. Thank you. <3

Message 7 of 60 (18,213 Views)

Re: I can't install Sims 3 Supernatural

[ Edited ]
Hero

Great it did.

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 8 of 60 (18,210 Views)

Re: I can't install Sims 3 Supernatural

★★★★ Novice

the same thing happens to me, but i don't have the same version =( i really want to play supernatural except i can't without updating the sims 3 launcher which won't workk

Message 9 of 60 (17,879 Views)

Re: I can't install Sims 3 Supernatural

Hero

What version do you have ? What error are you getting ? What operating system are you on ?

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 10 of 60 (17,868 Views)

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