09-06-2012 12:42 AM
I was wondering if I am doing something wrong or something, because I bought Sims 3 supernatural online off origin and I downloaded it and everything but now it just wont install first it is saying Please use The Sims 3 Launcher and update your version of the Sims 3 before installing this product.
So I update it by the Sims 3 launcher and it still wont work.
Please Please Please help me.
09-06-2012 01:15 AM
What is your base game version right now ?
To find out, open your launcher and hover over the little base game icon in the lower left part of the launcher. It should say 1.38.
09-10-2012 12:11 PM
Yes, im having the exact same problem. A few days ago I bought and downloaded Supernatural, but it wont let me install! When I go on Origin to update it says go to launcher and update, and when I go to launcher to update it says go to Origin to update...My version on launcher says its 12.0.273.017001 i really want to play this game so please help! I have tried looking everywhere for an answer.
09-10-2012 01:57 PM
That's not the base game version
To find out, open your launcher and hover over the little base game icon in the lower left part of the launcher.
09-11-2012 11:29 PM
Download this patch: http://akamai.cdn.ea.com/eadownloads/u/f/sims/sims
09-12-2012 04:19 AM - edited 09-22-2012 12:16 PM
Great it did.
09-22-2012 11:24 AM
the same thing happens to me, but i don't have the same version =( i really want to play supernatural except i can't without updating the sims 3 launcher which won't workk
09-22-2012 12:17 PM
What version do you have ? What error are you getting ? What operating system are you on ?