2012-08-05 11:12 PM
The Game code to register both games and receive the free stuff shows as invalid for both games. I tried it for each one and just fails each time. I do not why because I have downloaded before from origin and registered the games with the code that is sent to the email. Help!!
Solved! Go to Solution.
2012-08-07 05:57 PM
Just got an answer from SimGuruRusskii over at the official forum:
Yes, CS and I are working on this. There was a problem with the codes.
thanks
So it seems you need to be patient. and play without for the moment.
You might wanna monitor this thread for any news: http://forum.thesims3.com/jforum/posts/list/394068.page
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2012-08-05 11:18 PM
Judging by by the number of threads about this issue, I think this is quite common atm.
You need to contact Customer Support. They should be able to give you an new code.
They can be found here: https://help.ea.com/contact-us
You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2012-08-07 05:57 PM
Just got an answer from SimGuruRusskii over at the official forum:
Yes, CS and I are working on this. There was a problem with the codes.
thanks
So it seems you need to be patient. and play without for the moment.
You might wanna monitor this thread for any news: http://forum.thesims3.com/jforum/posts/list/394068.page
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads