04-15-2013 09:11 AM
when i go to install a expansoin pack it says that i need to update my game first so i try to update my game and it says it cant connect to the ea download manager and i have origin installed on ny computer if anyone can help plz try and help me
04-21-2013 07:57 AM
I'm having the same exact issue, I've unistalled all my games and tried reinstalling just the regular Sims 3 but when I go to update it, it tells me it can not connect to the EA Download Manager, before I would get the error message that it couldn't connect to Origin even though I was logged into Origin. I even unistalled and then reinstalled Origin itself and am still getting the error message.
05-10-2013 07:09 PM
i have this same problem, i have origin downloaded but everytime i want to download a sims 3 game i cant cuz i still need it.....please help im irritated!
06-10-2013 08:45 PM
i had the same problem (SIMS 3 ONLy*) go to uninstall programs and uninstall origin and EA
then go to ur sims 3 game launcher .........click on updates n then click on the refresh button on the bottom middle ........afterwards a pop up will show up asking you if you want to download EA just click yes n the rest will be easy i had the same problem u guys did but it works fine now nd i can update my game when i want to
06-11-2013 09:57 PM
I unistalled Origin, clicked, update, installed EA, which made me reinstall Origin. Still doesn't work. I then unistalled Sims as a last ditch effort. STILL NOTHING. Please, someone figure this out, because if I just wasted $20 and hours downloading a new game, I'm going to be fjdkafhnds,
06-15-2013 04:19 PM
Are you trying to install Dragon Falls? Maybe there's a problem with that specific software, because I've been having the same issues, but I've just installed the Plants vs Zombies one fine.
06-15-2013 06:35 PM
Ok, four and a half hours after first trying to download it it's finally installing. I'm not really sure what I did, I just kept installing updates, until it asked if I wanted to install a new patch thing which took my game from version 1.3 to 1.5 or something. You can probably find the same patch online or something, but I read on the site that you need your game to be a version 1.5 (I thought mine was because it said so on the updates page of the start up menu, but I guess it wasn't).
06-16-2013 05:56 AM
I think it has something to do with the link between accounts Origin and Sims. Make sure your Sims account name appears in the Origin application (under Accounts) AND that the Sims launcher is LOGGED IN with that same account - the updates should then work fine.