Hidden Springs code won't work

tinkerbelle445 · July 2014

Yesterday I bought Hidden Springs; in the box just came a code (no disc) which you use on the website to download the game.

When I put the code in, it says "The code you entered has already been used. Please check the code entered and try again. If you continue to receive this error it may be that the code has already been applied. If you need further assistance, please go to Contact Us.".

I emailed and didn't get a response. I've definitely put the code in right.
What can I do?

crinrict · July 2014

Where did you try to redeem the code ? On thesims3.com or on Origin ?

Did you check your purchase history: https://store.thesims3.com/purchaseHistory.html ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.

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Hidden Springs code won't work

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Hidden Springs code won't work

Re: Hidden Springs code won't work