Help!

[HarleenQuinzel28]

My sims 3 game won't work! It loads perfectly but when I press play, it loads but stays on the page with all the hints. Idk whats wrong

[Andromache2013]

Do you get any error messages? Anything specific or does it just sit there and attempt to load?

Could you post your dxdiag please: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/m-p/1049584/thread-id/47181