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HELP!! License limit reached

by zachariaswalker
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Original Post

HELP!! License limit reached

★★★ Newbie

I'm trying to run my Sims 3 base game but it won't open and a pop up keeps appearing saying that the license limit has been reached so I should contact support.ea.com and ask for assistance. Please help!!!! Q.Q

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Re: HELP!! License limit reached

I'm guessing you have the digital download version. When you install the download version which has SecuROM the game has to be activated the first time it is run on a computer. You are allowed only 3 to 5 (different computers) before the license is used up. You can recover activations on the launcher update page and there is a stand alone program that needs to be run on the computer to be de activated. You have the game running on too many different computers. Either de activate or call Ea customer support.

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I do not work for EA or associated with EA other then helping other users in the forums.
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