Game not working

[lucaleek]

I bought The Sims 3 Monte Vista new on Amazon and the code is not working

[roberta591]

@lucaleek Are you sure you are entering the code corectly? 8 for B or 5 for S? Where are you entering the code?

[Squooshbugle]

Is it second hand? I would be concerned if the previous owner forgot to de-authorise the game from their computer first.

Otherwise, it might be your own computer. Are you playing on a Mac or Windows, etc?

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