2013-12-12 06:19 PM
Ever since I updated to Windows 8.1, The Sims 3 keeps crashing and stopping because it says I'm low on virtual memory. This makes no sense as I believe I have more than enough as my RAM is still quite high, so my virtual memory should be similarly high?
I never get an error code when the game crashes, it just says it's crashed or has stopped working.
I've been scouring the internet for fixes, but nothing has helped that I've tried so far. Any tips would be appreciated.
I've got the base game, Ambitions, World Adventures, Late Night, Pets, Showtime, Supernatural, & Seasons. Updated to latest patch.
Here's my DxDiag thing, I think I did it right:
------------------
System Information
------------------
Time of this report: 12/12/2013, 17:21:15
Machine name: BASIL
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.131006-1505)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 7520
BIOS: A07
Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz (4 CPUs), ~2.6GHz
Memory: 8192MB RAM
Available OS Memory: 8062MB RAM
Page File: 3219MB used, 13033MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_05721028&REV_09
Display Memory: 6092 MB
Dedicated Memory: 2062 MB
Shared Memory: 4030 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO21ED
Native Mode: 1920 x 1080(p) (60.021Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.3316 (English)
Driver Version: 10.18.10.3316
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: Thread group
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Applicable
Power P-states: Not Applicable
Driver Attributes: Final Retail
Driver Date/Size: 10/3/2013 23:42:48, 12130304 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4226-11CF-5677-7825B7C2C535}
Vendor ID: 0x8086
Device ID: 0x0166
SubSys ID: 0x05721028
Revision ID: 0x0009
Driver Strong Name: oem124.inf:5f63e5341859ec8c:iIVBM_w81:10.18.10.3316ci\ven_8086&dev_0166
Rank Of Driver: 00DA2001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 789.5 GB
Total Space: 939.2 GB
File System: NTFS
Model: WDC WD10JPVT-75A1YT0
Drive: G:
Free Space: 1578.3 GB
Total Space: 1907.7 GB
File System: NTFS
Model: Seagate Backup+ Desk SCSI Disk Device
Drive: D:
Model: HL-DT-ST DVD+-RW GT80N
Driver: c:\windows\system32\drivers\cdrom.sys, 6.03.9600.16384 (English), 8/22/2013 08:46:35, 164352 bytes
---------------
Diagnostics
---------------
Windows Error Reporting:
+++ WER0 +++:
Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 100000ea
P2: ffffe00000e70040
P3: 0
P4: 0
P5: 0
P6: 6_3_9600
P7: 0_0
P8: 768_1
P9:
P10:
+++ WER1 +++:
Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 100000ea
P2: ffffe00010985700
P3: 0
P4: 0
P5: 0
P6: 6_3_9600
P7: 0_0
P8: 768_1
P9:
P10:
+++ WER2 +++:
Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 100000ea
P2: ffffe00010985700
P3: 0
P4: 0
P5: 0
P6: 6_3_9600
P7: 0_0
P8: 768_1
P9:
P10:
+++ WER3 +++:
Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 100000ea
P2: ffffe00000e70040
P3: 0
P4: 0
P5: 0
P6: 6_3_9600
P7: 0_0
P8: 768_1
P9:
P10:
+++ WER4 +++:
Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
Event Name: BlueScreen
Cab Id: b74de22a-7093-44fc-b964-20017405918e
Problem signature:
P1: 100000ea
P2: ffffe00000277040
P3: 0
P4: 0
P5: 0
P6: 6_3_9600
P7: 0_0
P8: 768_1
P9:
P10:
+++ WER5 +++:
Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
Event Name: BlueScreen
Cab Id: bf870893-54a7-447f-acc3-01b79a55a0c6
Problem signature:
P1: 100000ea
P2: ffffe000180b5040
P3: 0
P4: 0
P5: 0
P6: 6_3_9600
P7: 0_0
P8: 768_1
P9:
P10:
+++ WER6 +++:
Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
Event Name: BlueScreen
Cab Id: 4453a05e-49c2-429b-98df-724929122df2
Problem signature:
P1: 100000ea
P2: ffffe00011b34040
P3: 0
P4: 0
P5: 0
P6: 6_3_9600
P7: 0_0
P8: 768_1
P9:
P10:
+++ WER7 +++:
Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
Event Name: BlueScreen
Cab Id: ca0e3bbd-6463-4fe8-a59b-1562e6828663
Problem signature:
P1: 100000ea
P2: ffffe00001865880
P3: 0
P4: 0
P5: 0
P6: 6_3_9600
P7: 0_0
P8: 768_1
P9:
P10:
+++ WER8 +++:
Fault bucket -389884612, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: TS3W.exe
P2: 0.2.0.205
P3: 525c2c0e
P4: TS3W.exe
P5: 0.2.0.205
P6: 525c2c0e
P7: c0000005
P8: 000e5c82
P9:
P10:
+++ WER9 +++:
Fault bucket -342115889, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 6.10.0.104
P3: 5265383f
P4: 4ba9
P5: 67246080
P6:
P7:
P8:
P9:
P10:
2013-12-12 09:51 PM
VItual Memory has nothing to do with RAM. http://en.wikipedia.org/wiki/Virtual_memory
See here on how to check and maybe change the amount allocated: http://www.tech-recipes.com/rx/36092/windows-7-and-8-change-the-size-of-virtual-memory/
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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