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Keeper
angelgirl15351
Posts: 3
Registered: ‎08-31-2012

Game Launcher unable to connect to Origin

[ Edited ]

When I open the Sims 3 Game launcher, I get the error message "unable to connect to Origin". How can I fix this?

crinrict
Posts: 42,697
Topics: 143
XP: 3,757
Solutions: 3,813
Registered: ‎07-18-2012

Re: Game Launcher unable to connect to Origin

[ Edited ]

Make sure Origin is updated. If it is, reinstall Origin completely.

 

If that does not help, it might be due to server issues on EA's side



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
angelgirl15351
Posts: 3
Registered: ‎08-31-2012

Re: Game Launcher unable to connect to Origin

I have all the Sims 3 games installed and I'm going to have to uninstall all of them then reinstall them. I'm more then likely going to loose my downloaded content, is there a way to prevent that?
crinrict
Posts: 42,697
Topics: 143
XP: 3,757
Solutions: 3,813
Registered: ‎07-18-2012

Re: Game Launcher unable to connect to Origin

Backup your folder in documents. All downloaded content is in dccache and downlaods as well as the mods folder if you have that.


Simply put that back once you are done reinstalling.



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
jessiegirl41492
Posts: 3
Registered: ‎10-30-2012

Re: Game Launcher unable to connect to Origin

have you figure out the problem yet i dont know how to fix it 

Keeper
kistha212
Posts: 4
Registered: ‎02-10-2013

Re: Game Launcher unable to connect to Origin

To fix the proble of "unable to connect to Origin" did u really have to delete all ur games and redownload them ALL?

Keeper
djamais
Posts: 1
Registered: ‎06-29-2013

Re: Game Launcher unable to connect to Origin

I have been having the same issue.  I have uninstalled Origin at least 10 times doing so manually and using the control panel.  I turned off all virus and firewall protection while re-installing.  I am still having the issue.  I have chatted with 6 techs and each of them tell me to do the same thing because they have no clue.  I made sure ports were open, allowed everything in my firewall.  What they ended up doing was sending me the patch; however, I can't download anything from the EA site and use in the game because the two aren't in sync.  I don't think the tech online know anything.  I feel answsers are what we need.  If someone has any idea's on how to get the EA site and Origin to link, please let us know.

crinrict
Posts: 42,697
Topics: 143
XP: 3,757
Solutions: 3,813
Registered: ‎07-18-2012

Re: Game Launcher unable to connect to Origin

Try downloading the patch manually here:

http://answers.ea.com/t5/The-Sims-3/FAQ-Patch-1-39/td-p/67858/

 

That link should not care at all if Origin is even installed (and yes, you're downloading from an EA server)

 

How did they send you the patch ? 

 

 

 

---------------------------------
Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.