09-04-2012 08:03 AM - last edited on 09-04-2012 08:10 AM by EA_Ursula
When I open the Sims 3 Game launcher, I get the error message "unable to connect to Origin". How can I fix this?
09-04-2012 09:27 AM - edited 09-04-2012 09:28 AM
Make sure Origin is updated. If it is, reinstall Origin completely.
If that does not help, it might be due to server issues on EA's side
09-05-2012 10:55 AM
09-05-2012 11:57 AM
Backup your folder in documents. All downloaded content is in dccache and downlaods as well as the mods folder if you have that.
Simply put that back once you are done reinstalling.
07-06-2013 05:25 PM
I have been having the same issue. I have uninstalled Origin at least 10 times doing so manually and using the control panel. I turned off all virus and firewall protection while re-installing. I am still having the issue. I have chatted with 6 techs and each of them tell me to do the same thing because they have no clue. I made sure ports were open, allowed everything in my firewall. What they ended up doing was sending me the patch; however, I can't download anything from the EA site and use in the game because the two aren't in sync. I don't think the tech online know anything. I feel answsers are what we need. If someone has any idea's on how to get the EA site and Origin to link, please let us know.
07-07-2013 01:46 PM
Try downloading the patch manually here:
That link should not care at all if Origin is even installed (and yes, you're downloading from an EA server)
How did they send you the patch ?
Please accept a solution if your issue is solved. XP is also appreciated
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