11-10-2012 01:47 AM - edited 12-17-2013 12:47 PM
When I open the launcher, I get the following message: Unable to connect with origin
This problem is caused by the launcher not being able to find the Origin client on your computer.
Things you can try
First I need to say that if you don't have any Origin downloaded games, you don't really need Origin. You can simply click ok and proceed with the launcher as normal. You won't be offered any patches though but you can download those manually. See this thread for details on those: [FAQ] Current Patch - 1.63 - Manual links and more. You don't need Origin to download or Upload stuff from the Store or the Exchange.
Did this FAQ help you with your issue ? If so, please consider pressing the XP button
Good Luck and Happy Simming
01-24-2013 08:22 PM
I found out what I did that caused this problem. I have two hard drives on my computer. A solid state and a "regular" hard drive. I moved the origin program files to my regular drive to free up space on my ssd. Once I moved the files back to the ssd everything started working again properly.
02-23-2013 03:58 PM
Someone please help! My Sims was crashing bad so I just uninstalled everything and reinstalled it. All on the same hard drive. I have an iMac. I am connected to the internet (obviously) and my email is the same for both Sims and Origin. I still get the Oops message so I can't log into the exchange or get updates or download stuff. PLEASE HELP ME SOLVE THIS!
03-02-2013 05:35 PM
I looked at the things that could cause the problem, & my computer is up to date, origin is up to date...etc. & I even tried the things that it said I could try, & it still doesn't work! My accounts are connected to each other as well.
03-03-2013 08:26 AM
Really don't know what else could be causing the issue.
Wish I had more suggestions, but I don't
Good Luck and Happy Simming
03-09-2013 05:37 PM
I had that problem too and I uninstalled the game and install it again but now I have another message "no se ha podido establecer conexión con el Administrador de descargas de EA" which means something like this: "It not possible to get a connection with EA download administration". Please help me, Im desperate and angry at the same time :womansad:
I'm form Chile, by the way.
04-05-2013 08:49 PM
This is the same issue I've been having also I've had to chat with the tech sppt 3 times and each time after they tell me what to do and it doesn't work. I'm hit with the "I'm sorry I was just informed that the Sims site is down. Just give it a couple of hours then start your game back up and it should be fine" but that isn't the case. I wish someone would be able to provide us with the proper solution to fix this issue!
05-03-2013 03:55 PM
If you can't help we're sunk. I've tried everything to fix the Unable to connect problem and it's a no go. Only thing I haven't tried is messing with the ports. Went to Origin live chat for help and it was like talking to "Peggy" in Siberia, (reference to a Capitol One commercial), who finally kicked us up the ladder, after 10 hours of trying and got, "call EA maybe they can help". Right. But the game was playable and there were work arounds for the download/upload problems so I ignored it for awhile. Now I've got the mail box bug, despite being superpatched.
Thanks for all your help Crinricht. You are indeed our Hero(ine).