2013-09-24 02:31 PM
I updated this thread with the latest information about registering the game on Origin:
[Information] How to Register The Sims 3
2013-09-28 02:51 PM
I BOUGHT THE GAME LIKE 5 MONTH AGO AND HAVENT USED
NOW I HAVE TRIED EVERY WAY YOU POSSIBLY CAN FOR THE CODE AND IT STILL SAYS ITS BEEN USED HOW? HAS SOMEONE HACKED IT I AM GOING TO GET A REFUND 100% IF SOMEONE HACKED IT
2013-09-28 05:20 PM
Did you contact customer support ?
Game advisors can be found through live chat.
With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2014-01-17 02:59 AM
I bought the Dragon Valley, I tried to Refresh My Games, and Logging out then in again. Didn't work. I'm trying at all costs not to unninstall the Origin app, so please. I don't know what to do.
2014-03-20 06:12 PM
I am going to assume that I am going to need to contact customer support but I thought it'd be worth a shot to see if my problem is simpler than that.
In 2011 I purchased several games from the UK and I registered them online through the sims3.com site. I did that with all my games. Just recently my computer died and I needed to reinstall all those games... only I left the actual games in the UK when I returned to the US.
I did a bit of research and discovered that I could play my games through origin and when I downloaded it, I was pleasantly surprised to see a couple of the games I had purchased had transffered over. Some, not all.
I tried to install them using their product code and the error message I am receiving says that the game codes have already been redeemed.
I have logged out and logged back in and though the EA site shows that I have redeemed these games, they still do not all appear in my list of Origin games.
as of right now, all the games are working perfectly, I would just like to be able to download the ones for which I no longer have the disks.
Thanks much,
ehmygirl
2014-03-20 08:56 PM
Yeah, no nothing we can do for you. Contact the game advisors.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2014-03-21 01:20 AM
thought as much, thanks
April 2014
EA sucks when it comes to this. I told them my BF4 code had already been used by someone else and they just kept asking me contact the retailer, as if their system was hackproof.
There is a chance that our codes were unlucky enough to have been used but yet they are not being responsible here.
April 2014
Did you buy the game with an autorized seller ? Did you contact the seller ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2014
that is happining to me also